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Premium Research Feb 2024
... to discover how to leverage automation (including RPA and AI) in lending functions. CIOs can enhance productivity, make processes faster, improve customer experience and mitigate risks. Overview Strategic Planning Assumption Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Vatsal Sharma   |   Jeff Casey
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Premium Research Apr 2024
... To deliver solutions that delight and retain their customers, banks require increasingly sophisticated payment solutions. Product leaders targeting banking payments should include the impact of top trends around APIs, automation, blockchain and central bank digital currencies into their GTM efforts. ...

Analyst(s):   Peter Ryan   |   Debbie Buckland
Research May 2024
... Access Research Already a Gartner client? Incorporation of GenAI into existing products could mean some nasty surprises for customers at renewal time. Product managers who offer early visibility into GenAI’s costs, risks and licensing implications can mitigate this problem, shorten sales cycles and ultimately ...

Analyst(s):   Mike Tucciarone   |   John Santoro
Research Sep 2024
... technologies and sustainable practices and offering green products and services, CSP product leaders can create market differentiation, attract new customers and generate new revenue streams. Overview Introduction Market Trend Gartner Recommended Reading Gartner Research ...

Analyst(s):   Susan Welsh de Grimaldo   |   Khurram Shahzad
Research Oct 2024
... often leading to lower-quality purchase decisions. This note provides sales enablement leaders with strategies to enhance sales content, improve customer interactions and drive better outcomes. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Doug Bushée
Research Sep 2024
... Research Already a Gartner client? IT organizations recognize the business benefits of site reliability engineering principles, including improved customer experience and faster cycle time for application delivery, while improving application reliability. I&O leaders can use this research to evolve their ...

Analyst(s):   Chris Saunderson   |   George Spafford   |   Hassan Ennaciri   |   Daniel Betts
Premium Research Aug 2024
... B2B CMOs often struggle to convey product positioning into messaging that resonates with customers. This document helps B2B CMOs select the right story structure and use positioning elements to create story foundations that are most relevant to buyers. Overview Introduction Analysis Gartner Recommended ...

Analyst(s):   Mark Stanyer   |   Kip Martin
Premium Research Aug 2024
... providers that understand how to use it. With this report, offering managers at cloud IT services providers can learn how GenAI can be used to improve customer experience and engagement and generate cloud deliverables. Overview Strategic Planning Assumption Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Fernando Pereiro
Premium Research Nov 2024
... in strategy and KPI focus. A pursuit of efficient growth demands tech CEOs adopt a structured KPI framework that emphasizes corporate excellence, customer success and operational effectiveness. Overview Analysis Gartner Recommended Reading Note 1: Metric Hierarchy Descriptions and Methodology Gartner ...

Analyst(s):   Barry Glauberman
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