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... evaluate SRE tooling for its ability to deliver and optimize service-level indicators and service-level objectives that are focused on business and customer experience. Overview Strategic Planning Assumption Market Definition Market Description Market Direction Market Analysis Representative Vendors Market ...
Analyst(s): Chris Saunderson | Manjunath Bhat | Hassan Ennaciri | Daniel Betts | George Spafford
... Real-time transportation visibility continues to be a key priority for shippers, logistics providers and their customers. Supply chain technology leaders can use this research to gain insight on current market trends and vendors in the real-time transportation visibility platform market. Market Definition ...
Analyst(s): Carly West | Nathan Lease | Oscar Sanchez Duran
... Future State Current State Gap Analysis and Interdependencies Migration Plan Gartner Recommended Reading Note 1: Definition of Headless Content Note 2: Customer Satisfaction Scores in the U.S. and U.K. Gartner Insights Abstract ...
... Government CIOs must mix IT and business cost optimization to increase business performance, while freeing funds for digital futures. Engaging customers will help CIOs make the appropriate trade-offs necessary to achieve these goals. Key Challenges Introduction Analysis Engage the Business Before You're ...
... In unifying its 40 country entities to improve the customer experience, ING concluded that the solution had to be about the business, and addressing the need for a new platform-based business operating model. The goal was to build one digital platform for multiple business ecosystems. Case Study A Unified ...
Analyst(s): Mary Mesaglio | Kristin Moyer | Hung LeHong | Ian Cox | Lee Weldon
... pandemic, CIOs must leverage external buyers’ willingness to purchase and funding of new business initiatives to improve business performance, increase customer engagement and make strategic IT organization changes. Overview Survey Objective Data Insights Presentation Deck Gartner Recommended Reading Additional ...
... response strategies that are already lagging. Product leaders must incorporate preemptive cyber defense capabilities, or they will fail to help their customers combat future threats. Overview What You Need to Know Gartner Recommended Reading Note 1: Example Vendors of Automated Deception Technology Note 2 ...
Analyst(s): John Collins | Walker Black | Luis Castillo | Isy Bangurah
... expansion, GenAI innovations and large enterprise services. Tech product leaders must remain competitive by investing in ET and talent, addressing new customer challenges such as AI data readiness, AI services and AI data governance. Overview Data Insights Gartner Recommended Reading Note 1: Definition of ...