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Premium Research Nov 2022
... knowledge curation, sustainability and communications. Application leaders should seek solutions with objective proof that they improve work quality and customer business outcomes. Overview Strategic Planning Assumptions What You Need to Know Analysis IFS Microsoft Nomadia Oracle OverIT Praxedo Salesforce ...

Analyst(s):   Jim Robinson
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Research Jun 2017
... of Adding the Digital Dimension to a Business Ecosystem Increased Capability and Reach Cost of Interaction — Chain vs. Web Speed Personalization — Customer/Citizen Context How to Use the Ecosystem Modeling Framework Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Hung LeHong   |   Jan-Martin Lowendahl
Research Sep 2017
... Platforms are evolving to include customer experience and digital business ecosystems built on expanded IoT and intelligence services. Enterprise architecture and technology innovation leaders should guide platform extension to support foundational and vanguard architectural needs. 主要观点 建议 Top 10 Strategic ...

Analyst(s):   David Cearley   |   Owen Chen
Research Aug 2021
... Platforms and Tools End-to-End Cloud-Native Applications Modernizing Traditional/Legacy Applications Strategic Cloud Transformation Enabling DevOps in the Customer Environment Professional Services With Guided Support Inclusion Criteria Gartner Recommended Reading Critical Capabilities Methodology Gartner Critical ...

Analyst(s):   DD Mishra   |   Tobi Bet   |   David Groombridge   |   Craig Lowery   |   William Maurer   |   Mark Ray
Research Dec 2019
... Ecosystem Framework ServiceNow Co-Sell/Co-Delivery Engagement Framework Representative Vendors Market Introduction ServiceNow Implementation Partner Customer Satisfaction Score Vendor Profiles Accenture Acorio Atos Capgemini Cask Cognizant Computer Design & Integration Coreio DXC Technology Deloitte Fujitsu ...

Analyst(s):   Kenneth Gonzalez   |   Gilbert van der Heiden   |   Andrew Miljanovski   |   Mark Ray
Research Dec 2021
... Already a Gartner client? The emotion artificial intelligence technologies market is still recovering from the pandemic crisis. Hybrid work modes and customer experience initiatives are important drivers for emotion AI adoption, albeit privacy concerns remain. Overview Analysis Product or Portfolio Overview ...

Analyst(s):   Annette Zimmermann
Webinar On-Demand
... with a clear story on why you must make themFundamentally rethink the way your company leverages humansDevelop an actionable future vision of your customers and employees ...
Conference Highlight November 11 2025
... Presented by David Furlonger, Distinguished VP Analyst, Gartner After 10 years, organizations are at various stages in their digital transformation journeys. However, AI is even disrupting these transformations. In this session, David Furlonger, Distinguished VP Analyst at Gartner, explained five key areas ...
Webinar On-Demand
... Does your organization have an AI-ready culture? Organizational culture defines our shared identity and work norms, which AI is poised to transform. According to Gartner, with 60% of leaders identifying enterprise culture as an obstacle to IT-related change, it's crucial to adapt. Join this complime ...

Analyst(s):   Cynthia Phillips
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