... Hyperpersonalization is a rising topic in supply chain management, as AI capabilities open the door to levels of customer information that were previously overwhelming. CSCOs can use this research to understand the implications that hyperpersonalization could have on supply chains and how they can prepare ...
Analyst(s): Julia Heyman
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... Access Research Already a Gartner client? GenAI can help IT SPVM leaders achieve value in contract intelligence, requirements gathering for competitive sourcing events and summarization of vendor performance data. Circumspect use of GenAI in these three workflows shortens cycle times, reduces risk exp ...
Analyst(s): IT Sourcing Procurement and Vendor Management Research Team
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