... year-on-year profit growth margins and were able to meet or exceed all their marketing objectives related to customer acquisition, customer retention, and revenue growth from existing customers. The survey found that of organizations that have adopted GenAI, 77% have adopted it for creative development ...
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... and more personalized experiences, to increase their customer numbers,” said Ms. Gupta.
As the mobile app market matures, app developers will have to sharpen their focus on the marketing and transparency of their apps, in order to retain customers. Gartner's research indicates that although affluent ...
... conference by contacting Meghan.Rimol@Gartner.com. Details: Businesses across the globe are challenged to bring value and innovation wherever their customers are. Infrastructure and operations (I&O) leaders have a critical role to play in transforming and enhancing their capabilities to empower the anywhere ...
... Sales Leader Conference, sales leaders and their teams will gain unique actionable insights, practical tools and innovative guidance to acquire new customers and drive growth, transform their revenue organization, and learn from the most progressive sales organizations to accelerate commercial performance ...
... automated to enable IT as a service (ITaaS) to business, consumer, developer and enterprise operations.
"HCIS is not a destination, but an evolutionary journey," said Mr. Butler. "While we fully expect the use cases to embrace mission-critical applications in the future, current implementations could still ...
... accelerate enterprise digital business initiatives. CIOs must seize this moment, because they
New customer expectations
CIOs in ANZ reported significant changes in the use of digital channels to reach customers or citizens, and demand for new digital services. Seventy-six percent of survey respondents said ...
... were total losses. By providing damage assessment sooner, Travelers was able to provide reimbursement for home losses in just a few weeks, allowing customers to more quickly begin recovering and rebuilding their properties.
Additional Award Recipients:
Banco Bradesco S.A. — A new regulatory wave around ...
... of three standout trends highlighted for supply chain leaders in 2016. Customer-Driven Partner Integration Gartner's supply chain research is centered on the concept of running a demand-driven value network (DDVN). While customer-centricity is a natural extension and enabler of DDVN, in the past year ...
... must take three main actions to help leaders routinize change: Clarify to leaders that they must focus employees on making progress across the change journey and reset leader expectations about their role in change. Help leaders regulate employees’ – and their own – discomfort with change by teaching them ...