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Research May 2019
... The report provides an analysis of the 2019 Chief Data Officer Circle Polls we conducted in London and Orlando. The findings suggest data literacy, data access, talent and a quick system to prove value are key characteristics for data and analytics leaders to implement to advance their functions. Gartner ...

Analyst(s):   Chief Data and Analytics Officer Research Team
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Premium Research Feb 2026
... their tech stack architecture. Channels, business support system, operations support system and other technology layers must move to an event-driven data-centric architecture to respond to the market in time, unlock automation, resilience and monetization at scale. Insights at a Glance Issue Impact More ...

Analyst(s):   Mounish Rai   |   Amresh Nandan   |   Will Rice
Premium Research Feb 2026
... Communication service providers need a blueprint focused on seamless event flow and real-time data integration using microservices, APIs, and AI automation. CIOs can use this research to design a target architecture blueprint (including channels, business support system, and operations support system ...

Analyst(s):   Mounish Rai   |   Will Rice   |   Amresh Nandan
Premium Research May 2026
... D&A leaders struggle to communicate how D&A operational performance impacts corporate objectives. D&A business value metrics connect D&A operational metrics to strategic objectives and help justify investments. Insights at a Glance Strategic Planning Assumptions Issue Context Impact Brief More Detail Gart ...

Analyst(s):   Akash Krishnan, PhD   |   Brian Foster
Research May 2026
... Access Insights Already a Gartner client? We’re already being swept downstream by the AI hype, whether we like it or not. Focus on return on intelligence, return on integrity, and return on individuals to drive value, secure foundations, and empower your workforce. These insights from Gartner’s D&A Su ...

Analyst(s):   Jorg Heizenberg   |   Gareth Herschel   |   Adam Ronthal   |   Sarah James   |   Lauren Kornutick   |   Georgia O'Callaghan
Premium Research Jul 2026
... this announcement impacts domestic and global organizations that want to consume robots, enterprise intellectual property assets, and the critical data ecosystems on which models for competitive task domains are trained. Strategic Planning Assumptions Analysis Contributors Note 1: More Detail Regarding ...

Analyst(s):   Nate Novosel   |   Bill Ray   |   Michael Gabbard   |   Lydia Clougherty Jones   |   Chris Campbell   |   Ramke Ramakrishnan   |   Michael Berkholtz   |   Deepak Seth
Research Apr 2026
... Access Insights Already a Gartner client? As data, analytics and AI evolve and are sometimes pulled out of IT, dividing responsibilities between various functions becomes an urgent new challenge. Unclear ownership causes delays, heightens risk and increases tension. This research guides leaders through ...

Analyst(s):   Michael Gabbard   |   Jorg Heizenberg
Premium Research Jul 2024
... Life science CIOs can craft value narratives to accelerate initiatives and enhance strategic influence. This research demonstrates how to incorporate the context, outcomes, stakeholders and evidence of the life science industry into concise and compelling value stories. Analysis Next Steps Gartner Recommended ...

Analyst(s):   Faith Adams
Premium Research Jan 2020
... Most data and analytics leaders believe complying with rules ensures ethical use of D&A. It doesn’t. Ethical use of D&A demands reflection on use cases, which enables decisions on their appropriateness. Highmark Health uses a decision-making system to encourage staff to reflect on their use of D&A. ...

Analyst(s):   Chief Data and Analytics Officer Research Team
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