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... deals from time to time to encourage customer loyalty. Measure results to determine the effectiveness of your churn prevention efforts Analyze retention data such as customer churn rate, customer satisfaction rate and customer engagement rate to track your progress. This will provide insight into what’s working ...
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Research Dec 2017
... Key Metrics Data 2018 research and the Gartner ITBudget comparison tool. Analysis How Does Your IT Organization Stack Up Against the Competition? Gartner’s ITBudget Tool: Compare Your IT Metrics to Your Industry IT Key Metrics Data Key Industry Measures Overview Gartner IT Key Metrics Data Series Definitions ...

Analyst(s):   Disha Badlani   |   Linda Hall   |   Eric Stegman   |   Shreya Futela
Premium Research Jan 2024
... This session provides an overview of how CISOs and their teams can approach enforcing and extending data classification. These findings result from numerous conversations between the Pickup Team members. Session Description Gartner Research ...

Analyst(s):   CISO Coalition Research Team
Premium Research Jul 2024
... Evaluate your audit department’s current performance using data analytics and technology, and get perspective on where to focus effort and resources to advance progress. Overview What It Is What You Get Gartner Recommended Reading Gartner Research ...

Analyst(s):   Audit Research Team
Premium Research Oct 2024
... Urgent demand for AI-ready data to support AI initiatives (including GenAI applications) requires evolutionary changes to data management and upgrades to the architecture, platforms, skills and processes. D&A leaders can use this guide to successfully deliver AI-ready data for AI use-case success. Strategic ...

Analyst(s):   Roxane Edjlali   |   Ehtisham Zaidi
Premium Research Jul 2025
... July 2025 marked the end of the “grace period” for achieving compliance with bulk sensitive data access requirements, per the U.S. Department of Justice. Cybersecurity leaders must help create a comprehensive data inventory and ensure mandated controls are present or risk being noncompliant. More Detail ...

Analyst(s):   Bernard Woo
Premium Research Jun 2025
... All tech CEOs have vulnerabilities that competitors can exploit. Gartner’s MoatMap transforms competitive positioning from guesswork to science with an eight-dimensional diagnostic and planning framework to innovate value, dominate markets and operate at scale. Overview Recommended Actions When to Use ...

Analyst(s):   Mark Petty
Premium Research Mar 2024
... Augmented data quality, driven by AI, metadata and knowledge graph, is dominating the data quality market. Traditional data quality vendors face fierce competition due to outdated technologies. Data and analytics leaders should understand market trends and vendor landscapes to make the best choices. ...

Analyst(s):   Jason Medd   |   Melody Chien
... helping you identify solutions to your industry’s greatest challenges. Gartner Data & Analytics Summit 2026 9 – 11 March 2026 | Orlando, FL Gartner Data & Analytics Summit 2026 11 – 13 May 2026 | London, U.K. Gartner Data & Analytics Summit 2026 16 – 17 June 2026 | Sydney, Australia Connect how you want ...
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