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Premium Research Aug 2026
... AI will not deliver business value on fragmented foundations. CIOs must align data, applications, infrastructure and governance into a cohesive enterprise platform architecture to scale AI with speed, control, and minimal risk. Insights at a Glance Strategic Planning Assumption Issue Impact Implications ...

Analyst(s):   Shivani Munjral   |   Milind Govekar   |   Roger Caleya
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Research Sep 2026
... infrastructure software markets, shifting differentiation from stand-alone product capabilities to the ability to support interconnected applications, data and AI-driven workloads. Opportunity Overview Notable Changes Methodologies and Definitions Notes Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Shailendra Upadhyay   |   Amarendra .   |   Saikat Ray   |   Kelli Smith   |   Lisa Unden-Farboud   |   Brandon Medford   |   Christian Canales   |   Sharat Menon   |   Arthur Villa   |   Nicholas Carter   |   Colin Fletcher   |   Arunasree Cheparthi   |   Robin Schumacher
Premium Research Oct 2026
... adoption across BCM and resilience is accelerating. Heads of ERM are using AI to improve efficiency, strengthen validation and preparedness, and turn BCM data into insights that support broader business and risk decisions. Insights at a Glance Issue Impact More Detail Contributors Gartner Recommended Reading ...

Analyst(s):   Jim Mello   |   Steve Shapiro
Premium Research Oct 2026
... Unstructured enterprise data hinders AI adoption and raises governance risks, making robust document management essential for unlocking value and ensuring compliance. This note guides enterprise applications leaders to learn from ratings and reviews shared by end users on Gartner Peer Insights. Overview ...

Analyst(s):   Peer Community Contributor
Premium Research Oct 2026
... Unaligned investments, fragmented portfolio data and unclear priorities can weaken strategic execution and delay value realization across the enterprise. This note guides portfolio management leaders to learn from the implementation experiences of their peers shared on Gartner Peer Insights. Overview ...

Analyst(s):   Peer Community Contributor
eBook October 29 2026
... workflows to measurable outcomes and create a phased roadmap prioritizing quick wins and KPIs. Establish clean data pipelines, define roles and redesign workflows for responsible AI adoption. Build data and AI literacy to turn your marketing teams into strategic growth orchestrators. Appoint AI leaders to implement ...
... improvements for your customer service function? Discover how Gartner can help you benchmark your function and build business cases, defend budgets and make data-backed cost decisions. The B2C Service and Support Metrics Benchmark tool can be used to: Reduce costs and improve operational efficiency Identify opportunities ...
Research Sep 2021
... This video shares how progessive organizations are protecting personal data within large repositories. Overview Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Information Risk Research Team
Premium Research Dec 2024
... vibrant as ever and is transforming in important ways, especially in the use of GenAI and how DBMSs interact with other data management components. This Magic Quadrant will help data and analytics leaders make the right cloud DBMS choices in this essential market. Market Definition/Description Magic Quadrant ...

Analyst(s):   Ramke Ramakrishnan   |   Xingyu Gu   |   Masud Miraz   |   Henry Cook   |   Aaron Rosenbaum
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