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Premium Research Aug 2026
... AI benchmarks are used by model providers to show how well their AI models work. However, benchmarks can be misleading, and easily lead to data scientists and AI engineers choosing the wrong model. Use this research to understand how benchmarks work and avoid being deceived by their results. Insights ...

Analyst(s):   Wilco van Ginkel
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Research Sep 2026
... quote-to-cash operations, heads of supply chain strategy should adopt a phased, dual-track transformation that prioritizes upstream optimization and intelligent data automation to scale efficiently and improve user experience. Insights at a Glance Impact Actions Cautions How to Execute Success Measures Gartner Recommended ...

Analyst(s):   Kevin Otto
Research Aug 2026
... Access Insights Already a Gartner client? Digital platform vendors (e.g., ERP, ITSM, CRM) are implementing data models and AI optimization to expose business process inefficiencies and identify optimization opportunities. CIOs can exploit these AI-enabled platform capabilities to achieve new levels of ...

Analyst(s):   Mike Cisek   |   Albert Gauthier
Research Sep 2026
... Enterprise analytics is moving beyond drag-and-drop BI dashboards to natural language interfaces. As analytics agents complement static dashboards, data and analytics leaders must adapt their analytics practices to prepare for this shift. Insights at a Glance Strategic Planning Assumption Impact Actions ...

Analyst(s):   Jeroen Cornelissen   |   Julian Sun   |   Fay Fei
Research Sep 2026
... Access Insights Already a Gartner client? Emerging AI tools are reshaping marketing and sales collaboration by enabling real-time, data-driven alignment. This Top View research highlights AI-powered solutions including meeting agents, SDR agents, revenue enablement platforms, and competitive intelligence ...

Analyst(s):   Upasna Chandna
Research Aug 2026
... Access Insights Already a Gartner client? CSOs can boost win rates and forecast accuracy by equipping sellers with data-driven insights to uncover buying group friction. By identifying and closing value gaps — where stakeholders diverge on priorities — sellers can reduce decision paralysis and keep complex ...

Analyst(s):   Greg Hessong
Research Oct 2026
... should go beyond insights from survey programs by adopting AI-driven predictive CX intelligence. By integrating behavioral, operational, and feedback data, these systems anticipate customer needs and turn insights into systematic action that measurably improves retention and commercial outcomes. Insights ...

Analyst(s):   Brian Lannan
Research Oct 2026
... Access Insights Already a Gartner client? Despite their cost and data sovereignty benefits, open-weight models (OWMs) introduce structural security risks. This research provides cybersecurity leaders with a practical three-layer framework — vetting, gateways, and isolation — to securely deploy OWMs. ...

Analyst(s):   Mike Fang   |   Angela Zhao   |   Anson Chen   |   Mia Yu
Research Oct 2026
... PMO must evolve from a report collator into an outcome-driven decision support function. This report details five strategic predictions redefining PMO data, structures, and human competencies over the next three to five years. Overview Strategic Planning Assumptions Analysis A Look Back Gartner Recommended ...

Analyst(s):   Woojin Choi   |   Aditi Pant   |   Kris van Riper   |   Deeksha Agnihotri   |   Robert Handler   |   Peter Clegg   |   Zahid Kisa   |   John Spaeth   |   Jennifer Jackson
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