... Technology investment decisions can mean the difference between business growth and stagnation. Service and support leaders can use this benchmarking data to understand which platforms and channels are being used by their peers and how valuable these technologies are perceived to be. Overview Gartner Recommended ...
Analyst(s): Kim Hedlin | Daniel O'Sullivan
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... Geopolitical disruption is amplifying cyber, supply chain, technology and data risks, while increasing the complexity of audit coverage. CAEs should assess management’s responses to global pressures and adjust audit coverage as conditions evolve. Insights at a Glance Issue Impact More Detail Contributors ...
... sales officers must balance Gong’s fast, revenue-specific AI agents with enterprise AI strategy. While Gong accelerates productivity using rich sales data, organizations that overrely on its platform risk silos and governance gaps. Analysis Gartner Recommended Reading Evolving Insights History ...
Analyst(s): Bill Yetman | Dan Gottlieb | Alyssa Cruz
... This compendium of IT Score for Program & Portfolio Management Benchmark Data offers a unique view across selected industries. The compendium provides ready-to-use presentation materials that can be directly incorporated into individual presentation materials to inform and add additional context. Overview ...
Analyst(s): Zainab Ali | Lars Mieritz | Aditi Pant
... A data-driven and fact-based view of industrial supply chain operating context is vital. CSCOs can use this presentation to learn about industry trends, threats, and challenges facing supply chains across the automotive, A&D, machinery and equipment, and chemical industries. Overview Gartner Recommended ...
... summary features inputs from 21 Information Risk Management Research Board members on their approaches to managing Microsoft 365 sensitivity labels, data loss prevention (DLP) policy design, and access to Copilot and external controls. Overview Summary of Results Survey Results Detail Gartner Insights ...
... human and machine intelligence. Members must manage a wider variance both in how work gets done and what sorts of value are now possible to deliver with data, analytics, and AI. Acknowledgments Gartner Insights Abstract ...
... Leveraging AI in risk management offers heads of ERM a proactive approach to identifying emerging threats. AI enhances data synthesis, enables continuous scanning and strategic insights — crucial for navigating complex, volatile risk landscapes. Insights at a Glance Issue Context Impact Brief More Detail ...
... agentic analytics platforms that use event-driven triggers and conversational interfaces to enhance interactive analytics and discovery. This note guides data and analytics leaders to learn from ratings and reviews shared by their peers on Gartner Peer Insights. Gartner Recommended Reading Methodology Gartner ...