... Access Insights Already a Gartner client? CMOs must use direct, indirect, and inferred VoC data to monitor the performance of customer-facing AI agents. Use this framework to track real-time feedback, improve AI execution, and ensure interactions consistently drive customer satisfaction, reduce customer ...
Analyst(s): Chad Storlie
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... evolving to introduce features like ontologies, graph analytics and enterprise planning. D&A leaders considering Microsoft Fabric as their enterprise data management platform must use this research to navigate the complexities of these major updates and ensure that they select the most optimal Microsoft ...
Analyst(s): Michael Gonzales | Ehtisham Zaidi | Zain Khan
... Access Insights Already a Gartner client? Continued capex from hyperscalers for data centers is the foundation of demand for GPUs and AI accelerators. The adoption of dedicated AI processing cores in edge devices is further boosting AI processing demand, with revenue expected to grow at a CAGR of 24.8% ...
Analyst(s): Rajeev Rajput | Jon Erensen | Warren Peng | Masatsune Yamaji | Roger Sheng | Shrish Pant
... As client organizations rush to harness agentic AI, most find themselves stuck — struggling with fragmented data, brittle integrations, and immature governance. The real challenge isn’t building smarter agents, but rather the lack of a unified delivery model to overcome these barriers and enable safe ...
... client? The Americas market will create $820.5 billion of additional semiconductor revenue by 2030. The relentless demand from American companies for AI data center silicon is expected to continue, and only this region is likely to achieve growth exceeding the annual average growth of the chip market. Opportunity ...
... zero-effort experiences. This research shows customer service leaders how to design zero-effort experiences by leveraging customer journey mapping, data audits and AI. Insights at a Glance Impact Actions How to Execute Success Measures Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Francesco Vicchi | John Quaglietta | Michael Chiu
... Access Insights Already a Gartner client? Hyperscalers are redefining AI data center networking. Analysis of the AI network fabrics used by major hyperscalers reveals the design principles and operational practices that enterprises can adopt to improve the performance, reliability and efficiency of their ...
... Access Insights Already a Gartner client? Disaster recovery programs designed primarily for data center failures do not prepare organizations for identity, cloud, SaaS and third-party disruptions. Use this roadmap to prioritize validation, automation and governance activities that evolve DR into a living ...
Analyst(s): Kuldeep Singh | Michael Hoeck | Ron Blair
... optimization. As pay per click and paid social underperform, demand generation leaders must remain agile, balancing emerging channel experimentation with data-driven optimization. Insights at a Glance Issue Context Impact Brief More Detail Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Christy Ferguson | Nina Maj Fjordvald | Jenifer Silverstein