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Research Mar 2026
... Access Insights Already a Gartner client? Understanding how customers interact with organizations is critical, but functional, data and technology siloes often inhibit clear understanding of customer journeys. Leaders can use this research to shortlist vendors that can help them understand, prioritize ...

Analyst(s):   Leah Leachman   |   Daniel O'Sullivan   |   Christopher Sladdin
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Premium Research Nov 2024
... Traditional biopharma supply chains differ from those delivering cell and gene therapy, so life science CSCOs must redefine their processes and systems. Here, we identify the key elements required to build ecosystems that create synergies and streamline delivery to healthcare providers and patients. ...

Analyst(s):   Salil Joshi   |   Maria Nieradka
Tools August 11 2026
... leaders answer key questions: Are we experimenting or truly scaling AI? Are our data, technology and teams ready? Where should we invest next to drive measurable impact? A strong AI maturity model looks across strategy, data, technology, governance, talent and business value — not just tools. Why and how ...
Research Aug 2026
... Yonder Coupa Dassault Systèmes E2open Infor Microsoft Oracle SAP Cross-Functional SC User Experience Cross-Functional SC Analytics Cross-Functional SC Data Management Modularity and Extensibility Supply Chain Planning Sourcing and Procurement Production Logistics and Fulfillment Supply Chain Orchestration ...

Analyst(s):   Balaji Abbabatulla   |   Christian Titze   |   Jan Snoeckx
Research Oct 2026
... Rox Salesforce Salesloft Terret Zoom Account Intelligence Advanced Activity Intelligence AI Sales Assistant AI-Guided Actions Stakeholder Intelligence Data Interoperability Deal Scoring and Pipeline Analytics Mobile App Multichannel Buyer Engagement Programmable Action Orchestration Sales Forecasting Sales ...

Analyst(s):   Alyssa Cruz   |   Steve Rietberg   |   Dan Gottlieb
... MD. He leads a team of expert analysts who develop thought-leading insights for CMOs related to marketing talent, marketing technology, and marketing data and analytics. He has worked with Gartner for 14 years. Prior to his current role, Rick was an analyst supporting Gartner's clients with insights and ...
Research Sep 2026
... Nutanix Oracle Red Hat SUSE Tencent Cloud Infrastructure Operations Mgmt. On-Premises Architecture Edge Architecture AI/ML Public Cloud Architecture Data Services Solution Delivery Networking Security and Governance Hybrid Infrastructure Management Edge Computing Sovereign Workloads AI Workloads Inclusion ...

Analyst(s):   Elaine Zhang   |   Julia Palmer   |   Daniel Bowers   |   Adrian Wong
Premium Research Jan 2026
... Implementing an ABI platform enables organizations to model, analyze and visualize data to make informed, value-driven decisions. This note guides data and analytics leaders to learn from the implementation experiences of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner ...

Analyst(s):   Peer Community Contributor
Webinar On-Demand
... CCOs say they don't really have what they need to meet the moment -- but this is a bit different from a typical case of tight budgets. In 2026, our data show that CCOs are being asked to deliver more for the business while also self-funding a functional transformation, as part of a broader enterprise ...

Analyst(s):   Iliyana Hadjistoyanova
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