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Research May 2026
... understanding of how an AI-native payer would function. This research gives CIOs a business capability model aligned with a future vision driven by data, AI, interoperability and automation. Overview Why This Matters Analysis Next Steps Gartner Recommended Reading Note 1: Levels 0 and 1 Business Capabilities ...

Analyst(s):   Mandi Bishop
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Research Jun 2026
... Agentic Network Operations (NetOps) autonomously change, manage, govern, troubleshoot, and optimize enterprise network infrastructures, spanning from the data center to the campus. This roadmap helps heads of I&O create stronger SLAs, drive efficiency, overcome skills resource gaps while aligning with goals ...

Analyst(s):   Jonathan Forest   |   Karen Brown   |   Tim Zimmerman   |   Andrew Lerner   |   Mike Leibovitz
Research Jul 2026
... a Gartner client? Most organizations struggle with inconsistent metrics. Instead of promoting a single version of the truth, use semantic layers and data catalogs to distinguish between similar metrics and guide users on when and how to use them. AI needs a context layer; D&A leaders should use it to ...

Analyst(s):   Kurt Schlegel   |   Edgar Macari
Research Jul 2026
... Access Insights Already a Gartner client? CIOs should seek AI-enabled FSM solutions with centralized, cross-functional governance and unified data models to avoid inadvertently bypassing existing analog, role-based safeguards. Leverage pilots, sandboxes, and ongoing monitoring to refine controls, especially ...

Analyst(s):   Jim Robinson   |   Alexandre Oddos
Research Jul 2026
... model shift over the next three to five years, but successful adoption will depend less on model intelligence and more on the readiness of operational data, automation pipelines, governance controls, team skills, org structures, and trust mechanisms. Overview Strategic Planning Assumptions Introduction ...

Analyst(s):   George Spafford   |   Cameron Haight   |   Jonathan Forest   |   Ashish Banerjee
Research Jul 2026
... purely creative process rather than a foundation for merchandising and operations planning. This research outlines how CSCOs can integrate supply chain data, expose hidden costs, and extend planning horizons to improve profitability and inventory alignment. Insights at a Glance Impact Actions How to Execute ...

Analyst(s):   Jonathan Kutner   |   Gerhard Grimm   |   Malek Djoudi   |   Tessa Mahon
Premium Research Jun 2026
... should avoid these risks with a structured approach to measurement, by defining “effectiveness,” clarifying measurement goals, and integrating actionable data into talent processes. Insights at a Glance Issue Impact How to Get Started Contributors Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Sasha Tuzel
Research Aug 2026
... fundamental pivot from retrospective, episodic planning cycles toward a future of continuous, AI-driven decision intelligence. CFOs should build trusted data, governance and decision foundations now to enable enterprise simulation, improving the speed, quality and scalability of AI-enabled decision making ...

Analyst(s):   Matthew Mowrey
Research Jun 2026
... outages attributable to centralized cloud processing. Heads of I&O can reduce costs and latency by enabling hybrid edge-cloud architectures to process data closer to the source. Insights at a Glance Strategic Planning Assumptions Impact Actions Cautions How to Execute Success Measures Gartner Recommended ...

Analyst(s):   Pankil Sheth
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