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Premium Research Apr 2026
... reshaping the legal department. This research guides GCs in evolving their operating model to build legal intelligence — unlocking insights from legal data to establish a new competitive differentiator. Overview Recommended Actions Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Raashi Rastogi   |   Rachel Pakianathan
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Research January 22 2026
... individual rep performance to capturing voice of the customer and customer experience data. Download the Customer Service Quality Assurance guide to: Utilize VoC data to identify pain points in the customer journey Expand data collection by incorporating VoC, CX, and QA insights Communicate the value and impact ...
Conference June 17 - 18
... Driving Growth Through IT Head of Digital Transformation / Digital Transformation Leader Business Technologist IT, Data and Analytics Executives Chief Information Officer (CIO) Chief Data & Analytics Officer (CDAO) Chief Digital Officer (CDO / CDXO) “Our legacy core system has been running for 30 years ...
Premium Research Jul 2025
... Data and analytics leaders are pressured to deliver more insights utilizing the power of agentic analytics, composite AI and AI agents. These capabilities are enabled by the growth of multimodal data made accessible by data products, data fabrics and metadata management solutions. Overview What You Need ...

Analyst(s):   Stephen Kennedy   |   Ramke Ramakrishnan   |   Gareth Herschel   |   Pieter den Hamer   |   Thornton Craig   |   David Pidsley
... Gartner for Product Teams Delivering value for technology buyers Company Name: IBM (Australia and New Zealand) Industry: Technology Revenue: $62 Billion (USD) Employees: 282,000 Mission-critical priority Building better solutions for end-user clients and to stay ahead of the prevailing t ...
Webinar On-Demand
... Many organizations recognize the importance of effectively communicating IT performance. Yet, few IT organizations know how to effectively share and report their performance to influence senior executives, both internally and externally. In fact, the issue is not limited to IT. Leaders across the en ...

Analyst(s):   Bruce Robertson
Webinar On-Demand
... Many organizations recognize the importance of effectively communicating IT performance. Yet, few IT organizations know how to effectively share and report their performance to influence senior executives, both internally and externally. In fact, the issue is not limited to IT. Leaders across the en ...

Analyst(s):   Bruce Robertson
Article March 02 2026
... the following: DSLMs are only as good as their data. For the best outcomes, ensure domain-specific data is meticulously sourced, cleansed and governed. Consider outsourcing this effort to DSLM providers who have proven experience generating synthetic data or small, high-quality training sets. Successful ...
Webinar On-Demand
... midsize enterprises in 2026 and beyond. Gartner surveyed over 400 IT leaders to map deployment plans for 50 technologies across six domains — from AI and data analytics to cloud, security, and digital workplace. This session shares key adoption trends, risk factors and value drivers so CIOs can benchmark their ...

Analyst(s):   Mike Cisek   |   Joe Rogus
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