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Research Mar 2026
... providers can overcome new clinical drivers and business demands by adopting a healthcare provider ICP. This approach enables CIOs to optimize legacy data, scale new capabilities, improve user experiences, and enhance operations to stay ahead in a rapidly evolving healthcare landscape. Overview Introduction ...

Analyst(s):   Andrew Meyer
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Premium Research Feb 2026
... is just a number. By itself, it doesn’t deliver any financial or marketing value. CMOs who combine NPS with voice of the customer and other customer data deepen their understanding of customer perceptions and take action in ways that improve customer and business outcomes. Insights at a Glance Issue Context ...

Analyst(s):   Augie Ray   |   Leah Leachman
Research May 2026
... Access Insights Already a Gartner client? Healthcare agent platform gateways unify data across the health ecosystem, creating a technology foundation for AI-driven innovation. Healthcare CIOs should read this research for strategic recommendations and guidance to commission this foundational layer for ...

Analyst(s):   Roger Benn   |   Connie Salgy   |   Amanda Dall'Occhio   |   Austynn Eubank
Research Feb 2026
... reshape procurement’s operating model and strategic impact, however CPOs must understand AI’s capabilities, integrate with legacy systems, and ensure data quality. Upskilling talent, managing change, and fostering innovation are vital, as are addressing privacy and security issues. Securing stakeholder ...

Analyst(s):   Ryan Polk   |   Yanni Karalis
Research Feb 2026
... real-time security, vertical specialization, and value quantification. To secure a strong competitive advantage, product leaders should merge governance, data lineage, and cybersecurity into a unified “trust center” solution for managing the entire AI life cycle. Overview Strategic Planning Assumptions Analysis ...

Analyst(s):   Anushree Verma   |   Annette Zimmermann
Research Feb 2026
... precise actions called customer performance standards to set as goals for employees and teams. Using AI to correlate customer sentiment with operational data, CMOs can define CX performance levels that deliver satisfaction. Insights at a Glance Impact Brief Actions How to Execute Success Measures Gartner ...

Analyst(s):   Chad Storlie
Premium Research Feb 2026
... This 2-minute Consult the Board survey summary features inputs from six Data and Analytics Research Board, Gartner Research Board for Global CIOs, and Technology Infrastructure Research Board members regarding product life cycle management (PLM) tooling in batch and continuous manufacturing. It outlines ...

Analyst(s):   Consult the Board Research Team
Premium Research Feb 2026
... This 2-minute Consult the Board survey summary features inputs from 35 Gartner Research Board for Global CIOs and Data and Analytics Research Board members regarding their artificial intelligence (AI) education practices for Boards of Directors (BoD) including their objectives, training formats, key ...

Analyst(s):   Consult the Board Research Team
Premium Research Apr 2026
... This Consult the Board survey summary features inputs from 46 Gartner Research Board for Global CIOs, Technology Infrastructure Research Board, and Data and Analytics Research Board members on the maturity of their agentic artificial intelligence (AI) deployments, priority business domains for investment ...

Analyst(s):   Consult the Board Research Team
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