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Premium Research Oct 2025
... business leaders to prioritize remediation efforts. CAEs can leverage benchmarking data on how audit departments apply and communicate ratings to refine their own approaches and drive more effective issue resolution. Overview Data Insights Gartner Recommended Reading Gartner Research ...

Analyst(s):   Audit Research Team
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Premium Research Oct 2025
... organizations must maximize business value while accelerating AI and analytics implementations. To achieve this, data and analytics technical professionals should utilize all available data, design modular and flexible architectures, and implement robust governance to ensure trust. Overview Analytics ...

Analyst(s):   Wilco van Ginkel   |   Christopher Long   |   Maryam Hassanlou   |   Cuneyd Kaya   |   Zain Khan   |   Sumit Agarwal   |   Raúl Arrabales   |   Georgia O'Callaghan
Premium Research May 2025
... EVP preferences. CHROs can use this analysis to understand what talent attractors candidates prioritize and adapt their EVP strategy as needed. Data Snapshot Data Insights What You Need to Do Gartner Recommended Reading Gartner Research ...

Analyst(s):   Emily Meltzer
Premium Research Aug 2025
... fulfillment leaders struggle with limited influence, organizational silos and fragmented data, restricting their ability to champion customer satisfaction and business value. Building cross-functional partnerships, integrated data strategies and digital skills is critical for accelerating their success. Overview ...

Analyst(s):   Kevin Otto
Research Nov 2025
... Access Research Already a Gartner client? Agentic analytics has the potential to improve analytics effectiveness and accelerate adoption. Data and analytics leaders should assess adoption readiness to identify areas where they can achieve reliable, impactful results. Gartner Research ...

Analyst(s):   Jeroen Cornelissen   |   Afraz Jaffri
Premium Research Nov 2025
... One of the promises of artificial intelligence is its potential to replace customer service employees. However, our data shows that most customer service and support leaders investing in AI are not cutting headcount as a result. Gartner Research ...

Analyst(s):   Melissa Fletcher
Premium Research Aug 2025
... confusion and increased cost to serve when poorly executed. Service and support leaders can use data and insights about customer behavior to improve the effectiveness of their proactive outreach. Overview Data Insights Gartner Recommended Reading Gartner Research ...

Analyst(s):   Eric Keller   |   Keith McIntosh
Premium Research Aug 2025
... operations with enterprise goals. Use these insights to develop a compelling path forward for the organization to become more data-driven and establish an adaptive plan that links data, analytics and AI to business outcomes. Action Name Gartner Research ...

Analyst(s):   Michael Gabbard   |   Alan D. Duncan
Premium Research May 2025
... Access the May edition to stay ahead with a data-driven view of the operating context for global supply chains. Supply chain leaders can use this interactive tool to review global data connecting materials, logistics and labor, and communicate with internal stakeholders. Overview What It Is Gartner Recommended ...

Analyst(s):   Supply Chain Research Team
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