... Access Research Already a Gartner client? Legacy CRM systems create hidden costs, integration lock-in, and security risks. Their fragmented data and rigid architecture hinder AI and analytics, while upkeep often exceeds the cost of migrating to modern CRM — making modernization essential. Gartner Research ...
Analyst(s): Nic Breidel
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... The shift to AI agents requires that applications, products, data, and infrastructure evolve beyond human-centric IT to support continuous, programmatic interaction and automation. CIOs must audit current systems, assess APIs, and retool architecture to achieve agent readiness and maintain competitive ...
Analyst(s): Jason Wong | Rajesh Kandaswamy | Arun Chandrasekaran
... To better attract and retain key talent, organizational leaders often task CHROs with improving the employee experience. Employee survey data informs many improvement initiatives, and success depends on CHROs effectively stewarding the organization’s action planning process. Overview Conclusion Gartner ...
... self-driving cars, the rise of blockchain in banking, the e-cigarette revolution in tobacco and the potential impact of Internet of Things (IoT)-fuelled datascience in insurance.
The survey results also showed that CEOs appear to see digitalization as a positive force, not a destructive one. Overall, they are ...
... objectives driving software purchases, guiding product leaders to align their positioning with evolving buyer needs. Strategic Planning Assumption Data Snapshot Data Insights What You Need to Do What You Need to Know Gartner Recommended Reading Gartner Research ...
... Data and analytics leaders often struggle to manage their cloud costs and adapt when business needs evolve and command of the budget becomes essential. Adopting proactive resource controls enables continuous cost optimization as well as more proactive cloud resource management. Overview Strategic Planning ...
... Already a Gartner client? Enterprise storage is undergoing a profound transformation, driven by data proliferation, AI, cyberthreats, and infrastructure platform consumption services. Heads of I&O must modernize data storage environments by integrating business-aligned SLA outcomes, cyberstorage, and autonomous ...
Analyst(s): Chandra Mukhyala | Jeff Vogel | Julia Palmer
... business outcomes. Use this research to learn what assumptions your IT service providers may have about your priorities and how to resolve them. Data Snapshot Data Insights What You Need to Do What You Need to Know Gartner Recommended Reading Gartner Research ...
... research to benchmark your B2B manufacturing budget against your peers and explore strategic trends to guide marketing planning and investments. Data Snapshot Data Insights What You Need to Do What You Need to Know Gartner Recommended Reading Gartner Research ...