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Research Dec 2025
... the U.S. and China based on a stronger need for digital sovereignty and technological autonomy due to ongoing geopolitical turmoil. Overview Forecast Data Summary Forecast Model Summary Influencing Factors and Assumptions Gartner Recommended Reading Note 1: The Four Deployment Models Considered as Part ...

Analyst(s):   Rene Buest   |   Hardeep Singh   |   Gregor Petri   |   Fernando Pereiro
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Research Nov 2025
... focus on tangible AI outcomes for their investments, including references, ROI examples, and templates, tailored to organization size. Overview Forecast Data Summary Forecast Model Summary Influencing Factors and Assumptions Gartner Recommended Reading Note 1: CRM Spend by Submarket Note 2: CRM End-User Spending ...

Analyst(s):   Kanchi Bindal   |   Julian Poulter   |   Roland Johnson   |   Amarendra .
Research Nov 2025
... Insights Already a Gartner client? A well-defined finance transformation strategy is essential for shaping strategic objectives and roadmaps that align data, delivery models, talent, technology and process enhancements. CFOs can use this research to identify service providers that offer strategic insights ...

Analyst(s):   Lavinia Ritchie Sasse   |   Geraldine Garaud   |   Marco D'Ascoli
Research Nov 2025
... Vendor Strengths and Cautions Accenture Atos Capgemini Cognizant Computacenter DXC Technology Fujitsu Getronics HCLTech Hexaware Kyndryl LTIMindtree NTT DATA Stefanini Group Tata Consultancy Services Tech Mahindra Unisys Wipro Inclusion and Exclusion Criteria Evaluation Criteria Context Market Overview Gartner ...

Analyst(s):   Biswajit Maity   |   Matt Baldino   |   Katja Ruud   |   Joe Trejo   |   Karl Rosander
Premium Research Sep 2025
... As GenAI adoption accelerates in wealth management, challenges like data privacy, security and compliance call for stronger AI governance. This infographic helps CIOs understand evolving governance standards and how their peers are approaching GenAI governance. Overview Gartner Recommended Reading Gartner ...

Analyst(s):   Priyanka Shukla
Premium Research Jun 2025
... CRM customer engagement centers are often underused and inefficient. Leaders should automate input, integrate data, centralize communications, simplify the interface and drive continuous improvement to maximize CRM value and enhance service processes. Overview Introduction Analysis Gartner Recommended ...

Analyst(s):   Francesco Vicchi
... certainly true that data lakes can provide value to various parts of the organization, the proposition of enterprisewide data management has yet to be realized." Data lakes focus on storing disparate data and ignore how or why data is used, governed, defined and secured. The data lake concept hopes ...
Announcement May 22 2023
... Actions to Improve Data Quality Gartner Analysts Are Exploring Data Trust, Governance and Privacy at the Gartner Data & Analytics Summit, May 22-24, in London, U.K. Gartner, Inc. identified 12 actions to help chief data and analytics officers (CDAOs) and other D&A leaders improve data quality (DQ) to avoid ...
Conference Highlight June 09 2021
... explained what small and wide data are and why they matter. Key Takeaways “Small data looks at analytical techniques that require less data,but offers useful insights.” “Large data gives us the context. It allows organizations to use more of their data to enrich their existing data.” “Both approaches ...
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