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... To understand current technology trends in local government, it's essential to explore the broader landscape of digital transformation and its implications for improving mission outcomes. Local governments are increasingly reliant on technology to advance efficiency and support transparency, while accelerating ...

Analyst(s):   Todd Kimbriel
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Research Aug 2025
... Access Insights Already a Gartner client? The digital experience platforms market crossed the $4 billion revenue mark in 2024, albeit at a single-digit revenue growth rate of 6.9%. The market dynamics continue to evolve, with users prioritizing cloud, interoperability and integration. Adobe continues ...

Analyst(s):   Harshita Chibber   |   Varsha Mehta   |   Mike Lowndes   |   Kelli Smith
Premium Research Feb 2026
... Consumer products CSCOs are harnessing AI for orchestration, upskilling the workforce and building resilient, agile networks. The future of the supply chain entails empowering organizations to adapt, innovate and secure lasting competitive advantage in a volatile market. Overview Gartner Recommended R ...

Analyst(s):   Claudia Clemens
... navigating new technology (e.g., automation, advanced analytics). Sourcing and procurement leadership must invest in supplier risk management, digitalization, future of work and postpandemic recovery. Key criteria for strategic sourcing and procurement success are cost optimization, supplier resilience ...
Premium Research Oct 2025
... Acquiring a digital business introduces risks that traditional M&A due diligence isn’t built to catch. A try-before-you-buy strategy, guided by a risk-weighted scorecard, helps leaders validate the scalability and performance of digital capabilities early and avoid postdeal regret and missed ROI. Gartner ...

Analyst(s):   Erin Neus-Cheong   |   Andy Rowsell-Jones   |   Kevin Bowling
Research Nov 2025
... Access Research Already a Gartner client? A hHead of I&O can elevate the digital employee experience by forging a strong partnership with the digital workplace leader. Together, they drive innovation and empower teams, advancing the CIO’s vision and unlocking the full potential of employees in the workplace ...

Analyst(s):   Robin Milton-Schonemann   |   Erin Pierre   |   Stuart Downes
Premium Research Oct 2025
... Gen Z’s spending power is a growth imperative for CIOs and will drive the future of digital banking. To capture this segment, rethink your customer experience digital strategy of speed and automation to instead focus on reassurance and agency. Insights at a Glance Issue Context Impact Brief Implications ...

Analyst(s):   Van To
Research May 2019
... Changing customer expectations propel application leaders to leverage digital commerce technology to become a digital business. They can leverage lessons learned submitted to Gartner Peer Insights to ensure that their own digital commerce implementation is successful. Overview Peer Lessons Learned Lesson ...

Analyst(s):   Peer Contributors
Research July 24 2018
... Digital IQ Index July 24, 2018 Food U.S. 2018 Amid a challenging retail environment, food brands continue to struggle with shifts in consumer tastes and preferences. Unbranded search is growing twice as fast as branded across all categories, and vegan, low-sugar and low-carb searches lead the charge ...
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