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Insight June 26 2024
... Supplier Relationship Management Best Practices New Gartner data: In the past 24 months, supplier collaboration skyrocketed in priority for 88% of procurement leaders. Strategic supplier relationship management means aligning suppliers to value Supplier segmentation is a foundational pillar of effectiv ...
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... Reviews Quality Comes First Is your business managing the overall quality of your customer feedback? Customer reviews put your brand’s reputation on the line Customer and user reviews go a long way toward boosting your product and brand reputation while maximizing your exposure to potential buyers. It’ ...
Research May 29 2019
... Digital IQ Index May 29, 2019 FMCG Germany 2019 E-commerce growth in the German fast-moving consumer goods (FMCG) market has been slower than anticipated, but Index brands are taking it in their stride. Brand sites are increasingly becoming content repositories that educate and guide customers toward ...
Research Nov 2025
... Access Insights Already a Gartner client? Investments in AI and other technologies require quickly closing digital skills gaps in finance. CFOs must upskill finance talent quickly and embed technology use in daily work, or disinvest in talent that cannot or will not accelerate their skills. Overview ...

Analyst(s):   Valeria Miron
Research May 2019
... synthesizes Gartner Peer Insights’ content in digital commerce market for the previous year. This peer perspective, along with the individual detailed reviews, is complementary to expert research and should play a key role in your buying process. Overview What Are Digital Commerce Platforms? What Is the Gartner ...

Analyst(s):   Peer Contributors
Research November 25 2019
... Digital IQ Index November 25, 2019 Luxury Hotels US 2019 As Google strives to create a one-stop shop for travelers and Airbnb Experiences continues to grow in popularity, luxury hotel brands must adapt to users’ growing expectations for the full package when booking on their sites. Incorporating experiences ...
Research Apr 2021
... Digital commerce is a stepping stone to digital business via sharing main technology building blocks and enabling digital business models. Application leaders can guide their organizations’ digital initiatives by developing a business model roadmap from digital commerce to digital business. Overview ...

Analyst(s):   Sandy Shen   |   Mike Lowndes   |   Jason Daigler
Premium Research Dec 2019
... authentic. Overview What Are Digital Commerce Platforms? What Is Gartner Peer Insights “Voice of the Customer”? What Is the Gartner Peer Insights Customers’ Choice? Use Customer Reviews and Expert Research to Supplement Your Analysis Gartner Peer Insights “Voice of the Customer” Digital Commerce Peer Reviews ...

Analyst(s):   Peer Contributors
Webinar December 26 2025
Watch this complimentary Gartner leadership webinar to explore how CIOs align their digital ambitions and technology investments to meet their strategic execution priorities.
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