... introduces opportunities to increase efficiency of digital workplace infrastructure and operations. Heads of infrastructure and IT operations can use this research to explore the impacts and ensure the successful implementation of AI agents in digital workplace IT operations. Overview Strategic Planning ...
Analyst(s): Autumn Stanish | Stuart Downes | Tom Cipolla
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... Access Research Already a Gartner client? CHROs struggle to effectively lead and influence digital transformations within HR and the organization due to a lack of foundational awareness of digital concepts and trends, such as AI. Use this research to identify key actions for building the foundational ...
... support demand agility and seamless data flow. Digital threads enable continuity, but require unified, high-quality data and are seen as difficult to implement. Manufacturing CIOs and tech leaders must evolve to AI-ready PLM to accelerate creation and improve digital thread value, driving faster innovation. ...
... Customer Journey Analytics API-Based Digital Commerce Digital Experience Platforms Shoppable Media Video Chat for Customer Service Recurring Revenue Management Web Real-Time Communications Sliding Into the Trough Analytics for Customer Intelligence Tag Management Digital Wallet Virtual Customer Assistants ...
... organizations pursue digital transformation, some CIOs are turning to the Office of the CIO (OCIO) as a strategic enabler for these efforts, signaling a shift in their priorities. This research illustrates how the CIO of Northwestern Medicine redefined the scope of their OCIO to undertake digital experimentation ...
... Organizations should understand the current state of their digital commerce operations and roadmaps to digital business. Application leaders can use the maturity model for digital commerce applications to engage stakeholders, agree on the assessment and develop roadmaps to higher levels of maturity. ...
... Application leaders responsible for digital commerce must align their strategy with business goals in order to make the right technology decisions. Scope Analysis Top Challenges and How Gartner Can Help How do I develop a digital commerce strategy that aligns with my company's digital business initiatives? How ...
... Digital commerce is influenced by higher customer expectations and proliferation of customer engagement channels. Application leaders responsible for digital commerce technologies must understand the current and future states of the market to prioritize investments and develop successful strategy. Analysis ...
... Access Research Already a Gartner client? CMOs and their teams must adapt their advertising strategy to keep up with shifts in media consumption and the advancement of GenAI-powered ad tools. Genius brands are adapting by investing more in streaming ads, using GenAI to increase creative production and ...
Analyst(s): Brad Jashinsky | Eric Schmitt | Emily Weiss