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Research Sep 2020
... Digital commerce continues to grow as a crucial element of modern business. This survey looks at the changing trends in commerce over 2019, right up to the start of the COVID-19 global pandemic. Application leaders responsible for digital commerce technology can use this research to understand trends ...

Analyst(s):   Mike Lowndes
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Research Nov 2017
... choice of a development or implementation partner for digital commerce is critical and can make or break an implementation. Application leaders responsible for digital commerce technologies should use this research to guide their selection of digital commerce service providers. Key Challenges Introduction ...

Analyst(s):   Mike Lowndes
Research Oct 2019
... complex undertaking, but it delivers extremely high business value. Executive leaders who create successful digital partnerships will deliver competitive differentiation to the enterprise in its digital transformation initiatives. Analysis When Is a “Strategic Partnership” Needed? What Are the Key Considerations ...

Analyst(s):   Heather Colella   |   Partha Iyengar
Research Aug 2020
... Organizations often face pressure to set up an online presence and launch digital commerce in a short time. Application leaders can deploy digital commerce quickly using a combination of social media, marketplaces and direct-to-customer commerce platforms. Gartner Insights Abstract ...

Analyst(s):   Sandy Shen
Premium Research Jan 2020
... Benefits and Uses Adoption Rate Risks Three Challenges for Conversational Commerce Success Will Conversations With Machines Replace the Traditional Digital Commerce Journey? Recommendations Representative Providers Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Mike Lowndes
Research Jul 2017
... improve digital commerce performance, but are not a solution to all problems. Application leaders for digital commerce technologies should be aware of the benefits and limitations of AI and use a pragmatic approach to deliver tangible results. 主要观点 建议 How to Apply Artificial Intelligence to Digital Commerce ...

Analyst(s):   Sandy Shen
Webinar December 26 2025
Watch this complimentary Gartner leadership webinar to explore the most transformative trends impacting work and the augmented connected workforce.
Premium Research Oct 2025
... Gartner First Takes Fresh insights on emerging trends The California AI Transparency Act (CAITA) will accelerate technology standards and implementation for end-user clarity of content authenticity and provenance. Impacted providers that do not start now to prepare to comply with these regulations wil ...

Analyst(s):   Travis Lee   |   Alfredo Ramirez IV   |   Apeksha Kaushik   |   David Senf
Research Nov 2020
... Selecting the right digital commerce implementation provider can create implementation success, choosing wrongly can be catastrophic. Application leaders should use these 10 key attributes to guide their selection of digital commerce implementation service providers. Overview Introduction Analysis Gartner ...

Analyst(s):   Mike Lowndes
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