... Digital risk protection services are starting to see accelerated competition. Technology and service providers need to better differentiate their DRPS offerings and assess how to incorporate threat intelligence and external attack surface management into their product roadmap. Overview Strategic Planning ...
Analyst(s): Elizabeth Kim | Ruggero Contu
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... disruption. Do you wonder what’s next after digital transformation? Frank Buytendijk, distinguished VP analyst, Gartner, joins Continuous Foresight hosts Marty Resnick, Kevin Gabbard and Steve Shapiro to talk about his research on the future and a post-transformation digital society. Gartner is an impartial, independent ...
... Customer Experience Is an Inherently Human Interaction, It Is Best Improved by Humans Misconception 6: Personalization Annoys Customers Create a Superior Digital CX by Better Capitalizing on Privacy Endeavors Trust and Value Are Critical Drive Business Value by Embracing Data Collection and Incorporate Privacy ...
Analyst(s): Penny Gillespie | Lydia Clougherty Jones
... Successful ‘Techquisitions’ Can Accelerate Digital Transformation IT leaders should play a pivotal role in these high-stakes endeavors, but must adapt the standard M&A approach to optimize techquisition outcomes. Analyst: Mark Carroll Executives count on technology innovation to drive strategic business ...
... Four Change Management Keys to Digital By Kevin O'Marah | December 08, 2017 Digital technology is the dominant force for change in supply chain today. It is arguably the most important change agent in the history of business with structural revolutions happening across sectors including retail, manufacturing ...
... DXPs compose, manage, deliver, contextualize and optimize digital experiences via multiple channels across the B2C, B2B and B2E use cases. This research will help application leaders responsible for digital and customer experiences to find the most suitable vendors for their needs. Overview Strategic ...
Analyst(s): Jim Murphy | Irina Guseva | John Field | Mike Lowndes
... Service King's IT operating model is geared towards building revenue-generating digital products, and disrupting the automotive service industry by changing customer experience and expectations. Gartner Insights Abstract ...
... near-term through a coherent approach to digital identity •Explore how longer-term developments in digital identity align with a transformation roadmap •Understand how digital identity initiatives can raise and address issues around personal privacy, digital sovereignty, public perception, and political ...
... near-term through a coherent approach to digital identity •Identify how longer-term developments in digital identity align with a transformation roadmap •Understand how digital identity initiatives can raise and address issues around personal privacy, digital sovereignty, public perception and political ...