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Research Sep 2020
... pandemic has motivated enterprise leaders to accelerate digital business initiatives. Yet, many organizations are not well-prepared. CIOs can play a critical role by executing five initiatives to prepare enterprise leaders and teams to pursue digital business acceleration successfully. Overview Conclusion ...

Analyst(s):   Tsuneo Fujiwara   |   Daniel Sanchez Reina   |   Irving Tyler
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Premium Research Mar 2025
... Digital workplace tools are increasingly being leveraged for storing, classifying, managing and monitoring business content. Yet, many digital workplace application leaders have a limited role in planning and decision making for information governance. This research outlines a more strategic role. More ...

Analyst(s):   Marko Sillanpaa   |   Rachel O'Farrell   |   Jed Cawthorne   |   Tim Nelms
Premium Research Aug 2024
... New digital communications and regulatory emphasis on transitory messaging have prompted legal and compliance leaders to revise records management. This research gives a consistent, holistic records management approach to comply with new digital-first laws, business operations and strategies. Analysis ...

Analyst(s):   Ethan Trucker
Webinar On-Demand
... this right? Gartner surveyed more than 4,000 citizens to understand their views on digital government services. This webinar brings together findings from Gartner’s 2025 Citizen Experience Survey and the 2025 Digital Government Survey to uncover fresh insights and practical recommendations that can help ...

Analyst(s):   Mike Shevlin
Premium Research Mar 2024
... CIO and Technology Executive Survey reveals that — across industries — CIOs who co-own digital delivery with CxOs achieve better outcomes. This analysis demonstrates the industry-specific approach of CIOs to digital delivery, enterprise priorities, investments and deployment plans. Analysis Research Highlights ...

Analyst(s):   Jaime Capella   |   Raf Gelders   |   Daniel Sanchez Reina   |   Mandi Bishop
Premium Research Jun 2024
... organizations are increasingly adopting digital but experiencing challenges when expecting business value like optimization and new revenue opportunities. This downloadable toolkit shows CIOs in different asset-intensive industries the business value that digital twins can deliver. When to Use Directions ...

Analyst(s):   Scot Kim   |   Alfonso Velosa
Premium Research May 2024
... Manufacturing CIOs should use this research to assess their digital capabilities to improve data quality, visibility, control, speed and agility throughout their value chains. Complete Gartner’s Digital Execution Scorecard to generate benchmarks to compare against peers to compete more effectively. ...

Analyst(s):   Cesar Lozada   |   Shruthi Shankel   |   Jack Polizzi   |   Stewart Buchanan
Research Aug 2024
... Access Research Already a Gartner client? Digital delivery is occurring throughout the enterprise. To accelerate digital initiatives and ensure they create lasting value as products, CIOs should provide necessary products and services to empower all teams to succeed with innovation. Overview Introduction ...

Analyst(s):   Tori Paulman   |   Brandon Germer
Premium Research Sep 2024
... Business and commercial banking customers increasingly favor digital and self-service experiences, but these often lead to purchase regret. This research will help CMOs improve their digital tools and upskill relationship managers to meet customer preferences without risking purchase regret. Overview ...

Analyst(s):   Alex De Fursac Gash
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