... demonstrates how leaders at VDOT helped employees outside of IT understand how their roles and skills profiles needed to change for digital business. VDOT leveraged broad-based digitalization and in-house training programs to help employees develop data and technology skills. Overview Solution Highlights Challenge ...
Analyst(s): CIO Research Team
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... Digital commerce is poised for growth — forcing organizations to act quickly in digital commerce expansion. Application leaders for digital commerce should identify the key actions to take now to maximize value while preparing for the accelerated commerce of the future. Gartner Insights Abstract ...
Analyst(s): Joanne Joliet | Yanna Dharmasthira | Jason Daigler | Christina Klock | Mark Lewis | Sandy Shen | Kelsie Marian | Dayna Ford | Mike Lowndes | Penny Gillespie
... CIOs who know how to retain, inspire and lead Gen Zers — the natural connectors to the digital society — will reap the rewards from their hard work, passion and disruptive ideas. Analysis Disclaimer The Quest for Digital Talent Is Driving the C-Suite Crazy Get to Know Gen Z Centennials Are More Like Gen ...
... All digital transformation strategies require significant changes to business operations. CIOs, with their business architects, can use our enterprise operating model framework to help C-suite and functional leaders understand the extent of change necessary to deliver digital strategy at scale. Analysis ...
Analyst(s): Janelle Hill | Irving Tyler | Richard Hunter | Peter Skyttegaard
... and Deliver Digital Products that Drive Business Results Mature your organization to work effectively with other teams to reduce wasted effort and deliver superior digital products. Create compelling digital products and experiences Software engineering leaders can create and deliver digital products that ...
... Access Insights Already a Gartner client? Many enterprises appoint a strategy-oriented chief digital officer to lead a digital transformation. CIOs should treat this kind of CDO as an ally, not a rival. CIOs can strengthen their position by taking four steps to support the CDO before the role fades away ...
... Access Insights Already a Gartner client? Digital customer service offerings focus on seamless conversation orchestration across digital channels. Application leaders supporting customer service investments may be struggling with channel alignment. They should use this Market Guide to evaluate vendors ...
... client? Success in digital business requires IT organizations to transform to a new IT workforce profile. This research advises CIOs and IT leaders on how to conduct a skills and competencies inventory, to understand the current bench strength, identify gaps and to plan for building digital capabilities. ...