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... drive results, strengthen department capabilities, and minimize exposure to fraud and risk. Gleb specializes in advising internal audits leaders on digitalization of their functions, usage of data analytics and advanced technology such as AI and GenAI, streamlining their methodology, and establishing aligned ...
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... Government CIOs cite talent and resources, governance, and legacy modernization as their top challenges for achieving digital government ambition, according to the Gartner 2023 Transitioning to Digital Government Survey. How can you overcome these challenges? This free webinar features a panel of Gartner analysts ...

Analyst(s):   Bill Finnerty   |   Albert Gauthier   |   Todd Kimbriel   |   Gabriela Vogel
... and Support Customer Experience MA (Hons), Business & Accounting, University of Edinburgh Gartner,Customer Experience & Digital Consultant,3 years| PwC,Customer Experience & Digital Consultant,3 years ...
Research January 29 2026
... case for funding legacy modernization to support digital initiatives. According to the 2021 Gartner CIO Survey, 47% of MSEs are “maturing” in their digital initiatives, and 40% are initiating digital initiatives. Only 13% of MSEs do not yet have digital initiatives, a decrease from 29% in 2018. Legacy ...
Premium Research Jan 2024
... The long-term cost of delayed medical care during COVID-19 is unknown. But new technologies allow U.S. healthcare payers to address the medical risks lurking in seemingly healthy populations at scale for the first time. CIOs must create a strategy for rising risk to lower total care costs. Overview In ...

Analyst(s):   Connie Salgy   |   Amanda Dall'Occhio
Premium Research May 2023
... Despite the improved maturity of AI-based sales technologies, application leaders supporting B2B CRM struggle with AI implementation strategy. Use this research to align with cost-optimization targets and drive revenue growth. Overview Introduction Analysis Gartner Recommended Reading Gartner Insights Ab ...

Analyst(s):   Guy Wood   |   Varun Agarwal   |   Ilona Hansen   |   Melissa Hilbert   |   Adnan Zijadic
Research May 2017
... Access Insights Already a Gartner client? Blockchain technology represents a platform for a new generation of decentralized applications. However, CIOs must evaluate the limitations in the current generation of technology — which are being addressed by different vendors in different ways. Analysis What ...

Analyst(s):   Fabio Chesini   |   Ray Valdes   |   Rajesh Kandaswamy   |   Joerg Fritsch
... Blockchain-Based Transformation A Gartner Trend Insight Report Analysts: Rajesh Kandaswamy, David Furlonger The focus of this report is to help EA and technology innovation leaders, CIOs, and technology and service providers (TSPs) understand what has changed and to assess the current market state to b ...
Premium Research Sep 2023
... Sales force automation platforms have continued to evolve, with vendors addressing UI complexity and planning to embed generative AI capabilities to augment existing critical capabilities. Applications and software engineering leaders can use this research to support their CRM sales evaluation proce ...

Analyst(s):   Adnan Zijadic   |   Varun Agarwal   |   Steve Rietberg   |   Guy Wood   |   Ilona Hansen
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