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Premium Research Jun 2024
... As the pace of digitalization in the supply chain accelerates, digital centers of excellence must continue to evolve. Chief supply chain officers can use this research to advance their digital supply chain centers of excellence. Overview Introduction Analysis Contributors Gartner Recommended Reading ...

Analyst(s):   Matthew Matsko
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Research Jul 2020
... the challenge of measuring digital progress, CIOs at leading IT organizations are using their cross-functional purview and data access to create metrics for digital initiatives, and using value stories to effectively communicate organizational progress toward enterprise digital objectives. Gartner Insights ...

Analyst(s):   CIO Research Team
Webinar Nov 13, 2026   Upcoming
... •Understand the defining attributes of frontier finance teams and how they differ from finance functions today •Explore how AI, automation and digital talent are reshaping finance priorities and operating models •Identify the capabilities that will enable faster, higher-quality strategic decision making ...

Analyst(s):   Hilary Richards
Research Sep 2017
... traditional VA. When aligned, however, this "digital buddy" will help application leaders maintain engagement in increasingly complex CEC environments. Analysis Definition Description Initiate and Personalize a Digital Buddy During Agent Onboarding Configure the Digital Buddy to Help With a Variety of Customer ...

Analyst(s):   Jim Davies
Research Jun 2019
... Enterprises can most easily pursue digital business by creating a vision for their own industry. CIOs in charge of digital business can create such a vision by taking the three steps outlined in this research. 主要挑战 建议 Create an Industry Vision for Digital Business Key Challenges Recommendations Introduction ...

Analyst(s):   Jorge Lopez   |   Owen Chen
Premium Research Jul 2024
... The moment of truth for digital HR is here. Will CHROs take the next step in digital HR transformation or risk essential business value? This video helps HR leaders secure digital HR’s decisive role in driving new value for employee experience, productivity and well-being. Gartner Research ...

Analyst(s):   Harsh Kundulli
Premium Research Jan 2024
... the challenge of delivering sustainable digital sales growth in an increasingly competitive environment. CSOs must mobilize their peers to extend digital commerce strategies from short-term opportunities to medium-term expansion and long-term invention of digital revenue streams. Overview Analysis Gartner ...

Analyst(s):   Luke Tipping
Premium Research Nov 2022
... controllers have a once-in-a-generation chance to transform the close with digital technologies but are hamstrung by a process that isn’t ready for digital. Strengthening the resilience of the close is a more effective way to prepare for digital than optimizing the close. Gartner Insights Abstract ...

Analyst(s):   Finance Research Team
Research January 23 2018
... A Digital Government Technology Platform Is Essential to Government Transformation By 2023, more than 80% of the government’s digital implementations that do not build on a technology platform will fail to meet objectives. Analyst: Bill Finnerty Governments must address their decaying technology infrastructure ...
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