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Premium Research Feb 2026
... Rapid advances in technology and customer expectation mean that digital commerce is evolving faster than the rest of the business. To thrive by 2030, the entire organizational mindset must shift to agility. Digital commerce leaders must adopt outcome-driven leadership, fusion teams, and composability ...

Analyst(s):   Aditya Vasudevan   |   Mike Lowndes
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Premium Research Mar 2026
... helps CSCOs, COOs and manufacturing strategy leaders create an inventory of digital competencies and technical skills to inform decisions in workforce planning, upskilling, career development and succession plans to succeed in digital transformation. When to Use Directions for Use Gartner Recommended Reading ...

Analyst(s):   Chris Campbell   |   Simon Jacobson   |   Jake Cunningham
Research Jan 2026
... Access Insights Already a Gartner client? The emergence of agentic commerce and stablecoins is changing the traditional digital commerce payment experience. Digital commerce leaders responsible for online and mobile payments should use this Market Guide to understand this complex, rapidly evolving market ...

Analyst(s):   Peter Ryan   |   Debbie Buckland
Research September 18 2026
... Enhance Your 2026 Data, Analytics and AI Strategy for Digital Growth Explore this Gartner Data, Analytics and AI roadmap to align all stakeholders and drive business value. Data, analytics and AI strategies are critical to achieving and scaling business outcomes. The acceleration of generative AI has ...
Premium Research Sep 2026
... AI often underperforms due to misapplication, unclear objectives, and inability to measure results. Digital commerce leaders can use this toolkit to recognize the problems solved by AI and the derived benefit that increases revenue, reduces costs, improves productivity, and strengthens customer loyalty ...

Analyst(s):   Penny Gillespie
Research Jul 2026
... significant revenue decline as AI impacts value and volumes. Revenue models must mitigate variable volume risk to maintain revenue streams and ensure that digital workplace revenue remains sustainable. Overview Analysis Gartner Recommended Reading Notes Gartner Insights Abstract ...

Analyst(s):   Yanni Karalis   |   David Ackerman
Premium Research Oct 2026
... proactively redesign human roles around judgment, orchestration, brand trust and growth. This guide shows how to use a five-step method to evolve the digital marketing leader role. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Alan Lopez
Premium Research Aug 2026
... This Consult the Board survey summary features inputs from 15 Gartner Research Board for Global CIOs members on the strategic positioning, resourcing, sourcing, and collaboration methods of their IT-focused research and development (R&D) and innovation centers. Overview Summary of Results Survey Result ...

Analyst(s):   Consult the Board Research Team
Premium Research Sep 2026
... Cloud architects increasingly need to manage a range of geopolitical risks related to cloud-dependent solutions. Architect using a scenario-based approach focused on risk probabilities, implementation constraints and desired outcomes, rather than debating abstract cloud sovereignty concerns. Overview ...

Analyst(s):   Lydia Leong
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