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Research Oct 2026
... Access Insights Already a Gartner client? Simply deploying AI tools does not guarantee business value when digital workers skip AI fundamentals. Share these practical tips and strategic behavioral shifts with ChatGPT, Claude, Copilot, and Gemini to transform passive users into a workforce that has adapted ...

Analyst(s):   Adam Preset
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Premium Research Jul 2026
... with computing use cases driving new computing mechanisms and vice versa. The future of computing will also be federated, hybrid and evolutionary. Digital leaders should shed the tyranny of pragmatism, as more visionary times are coming. High-Level Overview Utility to the Reader Contributors Gartner Recommended ...

Analyst(s):   Marty Resnick   |   Lizzy Foo Kune   |   Chirag Dekate   |   Jorge Lopez   |   Frank Buytendijk   |   Daryl Plummer   |   Robert Hetu   |   Soyeb Barot
Premium Research Oct 2026
... Executive Overview Research Highlights Gartner Associates Supporting This Trend Gartner Recommended Reading Note 1: SovereignTech and the Gartner Digital Sovereignty Model Gartner Insights Abstract ...

Analyst(s):   Bart Willemsen   |   Gregor Petri   |   Rene Buest
Research Apr 2021
... As digital twin adoption accelerates, applications and software engineering leaders should focus on these recommendations to support an incremental approach to development of a digital twin portfolio that delivers near-term commercial value while ensuring long-term investment protection. Gartner Insights ...

Analyst(s):   Benoit Lheureux
Premium Research Feb 2024
... B2B digital commerce can increase revenue, reduce costs and improve customer experiences, but digital commerce leaders often have difficulty demonstrating value due to the disconnected nature of many B2B sales processes. Adopt account-based analysis to demonstrate value. More Detail Gartner Recommended ...

Analyst(s):   Jason Daigler
Premium Research Feb 2024
... SaaS adoption supports digital business initiatives but adds complexity to IT operations. To expand into digital technology and business services, offering managers at IT services providers should deliver SaaS management services tailored to buyers’ business and industry-specific needs. Overview Analysis ...

Analyst(s):   Fernando Pereiro
Premium Research Jan 2025
... The utility digital nexus requires new digital value propositions. Realigning IT, eliminating outdated systems, and prioritizing open data, decision intelligence and resilient services are essential. CIOs can use this presentation to support organization visioning and strategic planning initiatives. ...

Analyst(s):   Lloyd Jones   |   Lauren Wheatley
Research Sep 2020
... demonstrates how leaders at VDOT helped employees outside of IT understand how their roles and skills profiles needed to change for digital business. VDOT leveraged broad-based digitalization and in-house training programs to help employees develop data and technology skills. Gartner Insights Abstract ...

Analyst(s):   CIO Research Team
Premium Research Jun 2024
... AI will drive a shift in digital commerce toward customer centricity by 2030. Agility and seamlessness are key to keep up. Digital commerce leaders can use this research to compare future commerce trends to their own strategic roadmap. Overview Strategic Planning Assumptions Introduction Analysis Gartner ...

Analyst(s):   Penny Gillespie   |   Sandy Shen   |   Luke Tipping   |   Mike Lowndes   |   Jason Daigler   |   Ant Duffin   |   Aditya Vasudevan
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