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Research Sep 2020
... demonstrates how leaders at VDOT helped employees outside of IT understand how their roles and skills profiles needed to change for digital business. VDOT leveraged broad-based digitalization and in-house training programs to help employees develop data and technology skills. Gartner Insights Abstract ...

Analyst(s):   CIO Research Team
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Premium Research Jun 2024
... AI will drive a shift in digital commerce toward customer centricity by 2030. Agility and seamlessness are key to keep up. Digital commerce leaders can use this research to compare future commerce trends to their own strategic roadmap. Overview Strategic Planning Assumptions Introduction Analysis Gartner ...

Analyst(s):   Penny Gillespie   |   Sandy Shen   |   Luke Tipping   |   Mike Lowndes   |   Jason Daigler   |   Ant Duffin   |   Aditya Vasudevan
Premium Research Aug 2024
... Organizations are charged with growing digital revenue and reducing costs, which cannot be achieved with suboptimal technology and processes. Digital commerce leaders can use this research to align technology investment with operational processes to maximize business impact. Overview Strategic Planning ...

Analyst(s):   Sandy Shen
Premium Research Jan 2025
... Many digital marketing leaders struggle to activate brand positioning and identity across digital due to siloed channel management. This research examines how top brands build content marketing strategies that effectively reinforce brand messaging to help secure brand commitment from key audiences. ...

Analyst(s):   Julia Multedo
Premium Research Sep 2024
... CSCOs struggle to digitally innovate their supply chain due to the lack of talent, knowledge, resources and implementation costs. Use this research to drive supply chain digital innovation through talent upskilling, dedicated resources and aligning the supply chain operating model. Overview Survey Objective ...

Analyst(s):   Jeremy Suter   |   Teh Leng Tan
Research Nov 2020
... When facing resource constraints, CIOs can find funding to accelerate digital transformation by orchestrating and equipping tiger teams to optimize business and IT processes to reallocate resources toward digital transformation. Overview Solution Highlights Challenge Business Context Results Recommendations ...

Analyst(s):   CIO Research Team
Research Apr 2024
... Access Research Already a Gartner client? I&O leaders responsible for the digital workplace are adopting new workplace technologies to improve employee productivity and the digital employee experience. Learn which technologies your peers consider the most impactful in 2024 that meet both these criteria ...

Analyst(s):   Ajeeta Malhotra
Research Mar 2025
... Access Research Already a Gartner client? End-user services leaders play a critical role in improving the digital employee experience. This research presents the top insights from the 2024 Gartner Digital Worker Survey, which EUS leaders can use to better support employees. Overview Strategic Planning Assumptions ...

Analyst(s):   Tori Paulman   |   Autumn Stanish   |   Dan Wilson
Research Aug 2020
... This best-practice case study for CIOs shows how İşbank accelerated digital transformation through product management techniques and new digital foundations that curate, connect and augment the work of distributed technology producers outside of IT. Overview Solution Highlights Challenge Business Context ...

Analyst(s):   CIO Research Team
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