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Research Apr 2026
... Gartner ranks personalization as the top AI use case for digital commerce, but digital commerce leaders often struggle to effectively execute it. Discover how top-performing brands personalize inspiration, guidance, and advice for their customers in digital commerce. Insights at a Glance Impact Actions How ...

Analyst(s):   Ant Duffin
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Research Jun 2026
... Access Insights Already a Gartner client? CFOs struggle to integrate new digital staff, leading to underused staff and retention challenges. NTT DATA solves this by implementing “buddy pairs,” matching finance and digital staff on projects, which delivers faster returns on these scarce skills and greater ...

Analyst(s):   Dennis Gannon   |   Mallory Bulman
Research Jun 2026
... TAKE A MINORITY POSITION: Most definitions of digital dexterity assume that faster adoption leads to better outcomes. In practice, the opposite is often true: organizations that move the fastest accumulate the most regret. The typical rhetoric about digital dexterity includes an unstated assumption: that ...

Analyst(s):   Joe Maguire
Research May 2026
... the aspirations of a digital supply chain extends beyond implementing technology. Instead, it requires chief supply chain officers to deploy three organizational strategies for master data, including direct ownership, structures and roles to maximize and sustain the value of digital investments. Insights ...

Analyst(s):   Matthew Matsko   |   Salil Joshi   |   Leonard Ammerer
Premium Research Apr 2026
... need. CFOs should create digital finance product teams to modernize finance technologies for an integrated, responsive and modern technology portfolio. Insights at a Glance Finance Technology Portfolios Require Faster, More Relevant Updates Than IT Can Deliver Impact Brief Digital Product Teams in Finance ...

Analyst(s):   Marco D'Ascoli   |   Ishleen Kaur Chhabra
... become more digitally savvy. With the CHRO Digital Effectiveness Self-Assessment, you can: Assess your own digital effectiveness Identify your own digital strengths and challenges to set the stage for prioritizing your digital goals Gain insights into mindsets and attitudes of the most digitally effective ...
Research Apr 2026
... Access Insights Already a Gartner client? Adobe’s recent pricing changes, evolving sales motions, and new GenAI offerings for Acrobat and Creative Cloud are increasing contract costs. This research helps SPVM leaders right size licenses, assess alternatives, and negotiate earlier using internal usage ...

Analyst(s):   Adam DeJoy   |   Rebecca Martin
Premium Research Apr 2026
... As business communications expand across messaging tools, personal devices and AI-generated outputs, many records management policies no longer support consistent, defensible records governance. GC can use this template to modernize policies to manage emerging communications and reduce legal risk. Wh ...

Analyst(s):   Stuart Strome
Premium Research Apr 2026
... The growing demands for technological sovereignty have heightened interest in Kubernetes as a potential solution due to its platform independence and ability to conceptually run applications anywhere. This research helps heads of infrastructure and operations to evaluate the strengths and weaknesses ...

Analyst(s):   Dennis Smith
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