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Premium Research Apr 2024
... The rapid pace of disruption requires executive leaders to move beyond digital transformation and prepare for nascent trends in strategic planning. This Gartner Futures Lab research focuses on the coming impact of efforts to transform humanity, global unrest and the democratization of information. Gartner ...

Analyst(s):   Philip Walsh   |   Bettina Tratz-Ryan   |   Marty Resnick   |   Max Taggett   |   Lizzy Foo Kune   |   David Smith   |   Andrew Frank   |   Hertha Meyer   |   Zainab Ali   |   Lillian Oyen-Ustad   |   Bart Willemsen   |   Daryl Plummer   |   Samantha Searle   |   Abbott Martin   |   Frank Buytendijk   |   James Boyle   |   Benjamin Arnberg   |   Lucas Kobat   |   Mukul Saha
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Premium Research Apr 2025
... A unified commerce platform anchored by POS is a critical component of retailers’ digital transformation strategy in physical stores. Product leaders developing technology and services for POS can use this research to identify crucial capabilities driving retailer requirements. More Detail Gartner Recommended ...

Analyst(s):   Max Panther Hammond
Research Jan 2022
... Data and analytics is becoming a significant catalyst for digital transformation of organizations. CSP CIOs should promote the creation of a strategy and operating model that conceives data-driven business opportunities and orchestrates organizational action. More Detail Recommended by the Authors Gartner ...

Analyst(s):   Kameron Chao
Premium Research Apr 2022
... When delivering digital transformation projects and services, IT service providers mainly link delivery results to technology-focused metrics. CSP CIOs can achieve stronger outcomes by ensuring that the relevant business outcome KPIs are included and monitored consistently while working with ITSPs. ...

Analyst(s):   Amresh Nandan   |   Jouni Forsman
Research Dec 2021
... showcase achievements improving health, cost, efficiency and the use of emerging technologies. Novartis’ case study highlights the organization’s digital transformation fueled by an advanced analytics platform. Overview Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Healthcare and Life Sciences Research Team
Premium Research Oct 2022
... Transportation companies are prioritizing growth and digital transformation as they deal with the effects of rapidly changing demand for services, talent shortages and an uncertain economic environment. CIOs will be investing in artificial intelligence and distributed cloud to help meet those goals. ...

Analyst(s):   Mike Ramsey
Research Jul 2020
... Healthcare and life science leaders must reaffirm their data strategies to deliver on the promise of digital transformation and the potential of AI, and respond to the unexpected. CIOs should use this research to understand the forces that necessitate their renewed hyperfocus on data and analytics. ...

Analyst(s):   Laura Craft
Research Sep 2026
... Access Insights Already a Gartner client? Organizations with established traditional digital commerce programs must prepare for the transition to agentic commerce. Digital commerce leaders should use this maturity model to assess maturity, and to progress from AI-assisted experiences to autonomous commerce ...

Analyst(s):   Sandy Shen   |   Greg Carlucci
Premium Research Feb 2025
... Payer CIOs must evaluate emerging technologies to make digital transformation strategy decisions based on their potential relevance to and impact on their industry. This evaluation framework for 23 emerging technologies — such as generative AI and digital twins — eases that assessment process. Overview Why ...

Analyst(s):   Mandi Bishop
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