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Research Oct 2026
... Access Insights Already a Gartner client? Rapid AI investment is fragmenting procurement technology initiatives, limiting value realization and strategic clarity. CPOs must pause, reevaluate, and create a value-led technology strategy aligned to their prioritized business outcomes, risk appetite, and ...

Analyst(s):   Kaitlynn Sommers   |   Magnus Bergfors
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Research Sep 2026
... Access Insights Already a Gartner client? AI SDR agents automate top-of-funnel sales development tasks enabling real-time, personalized outreach and lead qualification. However, without clear role definition, comprehensive guardrails, and thorough onboarding, demand generation leaders will miss out on ...

Analyst(s):   Chris Chandler   |   Upasna Chandna
Research Jan 2020
... to be successful as a leader in their enterprise’s digital business transformation. This research shows how to grow and measure trust, build rapport and become adept at adaptive expertise. Key Challenges Introduction Analysis Digital Transformation Success Requires a Reset of Trust CIOs Cannot Leave ...

Analyst(s):   Ed Gabrys
Research Nov 2025
... Access Insights Already a Gartner client? A well-defined finance transformation strategy is essential for shaping strategic objectives and roadmaps that align data, delivery models, talent, technology and process enhancements. CFOs can use this research to identify service providers that offer strategic ...

Analyst(s):   Lavinia Ritchie Sasse   |   Geraldine Garaud   |   Marco D'Ascoli
Premium Research Nov 2025
... Many supply chain planning leaders struggle to gain alignment to a single plan across the enterprise. Learn how PepsiCo’s IBP transformation uses a function-agnostic approach to align markets to One Plan to drive increased revenue, drive efficiencies and build customer trust. Case Overview Gartner Recommended ...

Analyst(s):   Sarah Gilchrist
... Montgomery Olivia Montgomery is an associate principal analyst at Gartner Digital Markets, covering IT project management and supply chains, with a focus on the benefits of a closely aligned IT team with operations to drive digital transformation. Olivia pulls from her experience as an IT PMO leader and her humanities ...
Research Mar 2025
... invoice processing, payment facilitation and supplier master data management. CFOs can use this research to assess vendors that enable the digital transformation of AP processes. Market Definition/Description Magic Quadrant Vendor Strengths and Cautions Airbase AvidXchange Basware Coupa Esker GEP Ivalua ...

Analyst(s):   Miles Onafowora   |   Nick Duffy   |   Mike Helsel
Research June 13 2019
... 2019 IT Skills Roadmap Leaders must equip IT staff with skills needed for new technologies Digital transformation ambitions are causing an imbalance of supply and demand for IT skills of the future. IT executives should plan to retire legacy skills 12–18 months in advance and effectively plan for emerging ...
Research Dec 2020
... operations. CIOs can use this Market Guide for insights on GIS directions and providers in order to support improved business operations and digital transformation initiatives. Overview Market Definition Market Description Market Direction Market Analysis Representative Vendors Market Recommendations ...

Analyst(s):   Nicole Foust   |   Simon Cushing   |   Lloyd Jones
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