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... Acquisition Quarterly: First Quarter 2019 Big shifts for recruiting leaders AI and the Workforce of the Future As a result of both AI and digital transformation, jobs are evolving rapidly and substantially. Nearly 60% of job postings have had at least one-quarter of their required skills change in the ...
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Research Dec 2020
... client? The data and analytics leader faces an uncertain future. Delivering digital business outcomes with centralized/decentralized initiatives and data sharing is crucial, but title inflation is real. Focus on digital transformation and adapt D&A financial models to cloud adoption for success. Overview ...

Analyst(s):   Mike Rollings   |   Adam Ronthal   |   Lydia Clougherty Jones   |   Simon Walker   |   Frank Buytendijk   |   Jim Hare   |   Jorgen Heizenberg
Research Feb 2026
... Access Insights Already a Gartner client? Organizations struggle with their digital commerce endeavors, forgetting the basics and ignoring the future. Successful digital commerce leaders will stay true to the foundational principles while shifting their endeavors into becoming customer centric, connected ...

Analyst(s):   Mike Lowndes   |   Penny Gillespie
Research Oct 2019
... Competitive Trends RPA Sprinkled With AI “Pixie Dust” Solves Scale-Related Challenges Differentiated Propositions Begin to Emerge RPA as a Lever for Digital Transformation Enablement Competitive Profiles Accenture Cognizant Deloitte EXL EY Mindfields Total eBiz Solutions (TeBS) WNS References and Methodology ...

Analyst(s):   Arthur Villa   |   Cathy Tornbohm   |   Arup Roy
Conference July 02 2026
... improving customer experience. Don’t miss this chance to connect with fellow lAM and security leaders tasked with leading IAM programs in their digital transformation. Session Spotlights Identity Amplified: Toward Identity-First Business IAM Disruptors We Don’t Talk About Market Insights for Privileged Access ...
Premium Research Apr 2026
... In the era of AI transformation, leaders are no longer employees’ primary source of truth during organizational change. To drive AI adoption, CCOs must refocus executive voice on business realities and transparent sensemaking, while delivering messages about personal benefits through managers and peers ...

Analyst(s):   Catherine Donnelly
Premium Research Jan 2026
... Service and support organizations often see AI and technology transformations fail due to poor change management. This research presents actionable strategies, based on real-world case studies, that achieved successful AI and technology transformations through tailored change management approaches. Insights ...

Analyst(s):   Eric Keller   |   Lauren Villeneuve   |   Deborah Alvord
Research Feb 2026
... Access Insights Already a Gartner client? Winners understand that AI will reshape transformation in every aspect of their services business for the next decade, and that typical Hype Cycle responses don’t apply. Losers think it is a tech du jour, to be aggressively marketed and sold until it slides into ...

Analyst(s):   Chrissy Healey   |   Craig Lowery   |   Dane Anderson   |   Matthew Goldman
Premium Research Mar 2026
... AI is accelerating a new era in HR, driving an evolution that goes far beyond traditional process improvements. Decentralized approaches to HR transformation will no longer work — CHROs must establish a centralized team to guide, align and continuously adapt AI adoption across the function. Insights ...

Analyst(s):   Zach Friedman   |   Hanne Nieberg
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