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Premium Research Feb 2026
... Managing digital giants is challenging as they are large, assertive, well-capitalized, and often difficult to influence. IT sourcing, procurement and vendor management leaders should use this guide to determine how to manage these vendors for optimum impact on the business. Insights at a Glance Issue ...

Analyst(s):   Yanni Karalis   |   Joanne Spencer   |   Luke Ellery
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Premium Research Jan 2026
... CHROs’ critical role in enterprise AI transformation calls for leadership, a talent-focused lens and the delivery of meaningful value. Use the 12 business value metrics in this research to co-lead and measure impact for enterprise AI initiatives and achieve intended business outcomes. Insights at a Glance ...

Analyst(s):   Bestin Samuel   |   Stephanie Clement
Research Dec 2019
... The future of work in field service will require both digital transformation and business model change in areas such as technician bots, digitally augmented subcontractors and outcome-based contracts. Application leaders will need to lead evolution in areas that have remained unchanged for decades. ...

Analyst(s):   Kristian Steenstrup   |   Jim Robinson
Research Aug 2025
... client? Finance transformation resource allocation is becoming more complex for finance transformation leaders amidst competing priorities and tightening budgets. This guide assesses transformation initiatives’ scope, sequence and complexity to optimize the alignment of transformation resources. Overview ...

Analyst(s):   Marco D'Ascoli   |   Saloni Gupta
Article October 22 2025
... people, it’s about transforming roles. Operational work becomes oversight, and the human side of business remains essential. Frank emphasised that transformation, in essence, is becoming a better version of yourself, and that starts not with technology, but with self-reflection. Ask yourself what you stand ...
Premium Research Jul 2025
... Procurement’s environment is changing rapidly, and transformation initiatives have become a constant. CPOs can use Gartner’s Designed Simplicity framework — shown to increase transformation success by 42% — to achieve smoother, less frustrating transformations that deliver greater ROI. Analysis Next Steps ...

Analyst(s):   Sarah Raymond   |   Ryan Tandler
Premium Research Jul 2025
... CHROs report that the biggest barrier to HR transformation success is a high volume of business-as-usual work in the function. This research will help CHROs drive HR transformation success by reducing capacity demands and focusing the HR transformation’s scope across goals, initiatives and metrics. ...

Analyst(s):   Alexandra Shearer
Podcast February 17 2026
... intersection of business and technology with insights from the top analysts on how to build a more successful organization, team and career in the digital era. Join us to get your competitive advantage. Thank you for listening to Gartner ThinkCast. Please rate, review and share with your colleagues. ...
Announcement October 19 2026
... CIOs and IT executives rely on these conferences to learn how to become agents of change in their organizations and harness AI for successful digital transformation. Follow news and updates from the conference on X and LinkedIn using #GartnerSYM, and on the Gartner Newsroom. Upcoming dates and locations ...
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