... Client Story Developing EY's Talent Strategy as a New-to-Role Executive Learn how Dan Black, new-to-role executive and Global Leader of Talent Strategy and Organizational Effectiveness at EY, leveraged Gartner to help define talent strategy and secure buy-in from the C-Suite and Board. Mission Critical ...
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... Sales Transformation: Future-Fit Strategies for Chief Sales Officers Accelerate sales transformation by mastering change in a volatile environment According to Gartner, only 11% of sales leaders are able to maintain productivity during sales transformation. Sales transformation is no longer optional, ...
... Access Research Already a Gartner client? Digital experience services contracts frequently fail to deliver expected business value due to complex, legacy agreements. SPVM leaders must embed outcome-based contracting and specific persona-aligned XLAs to guarantee provider alignment and measurable DX success ...
Analyst(s): Brett Sparks | Alan Stanley | Tom Sieber | Irada Veliyeva
... Bank CIOs are evaluating how best to implement AI-driven digital banking solutions to drive future growth and competitiveness. This research explores how AI modular architecture, CX platforms and security controls can align technology investments with AI-based innovation and business outcomes. Insights ...
... Access Insights Already a Gartner client? Digital workplace demands are outpacing traditional IT operations. Heads of I&O must adopt site reliability engineering principles, specifically aligning DEX-based service-level objectives with outcome-driven metrics, to automate resource allocation, improve ...
Analyst(s): Stuart Downes | Robin Milton-Schonemann
... Unified Retail Commerce for Digital Business Execution Primer for 2023 Analyst: Kelsie Marian Retail CIOs can leverage this initiative to drive digital business transformation for profitability through enhancing the experiential role of the physical store in unified retail commerce execution. Follow ...
... Pharma CMOs are navigating an extremely turbulent digital marketing environment. Use this benchmarking research to contextualize brand performance, stay ahead of key industry trends and inform your strategic and tactical planning. Introduction Analysis Gartner Recommended Reading Gartner Research ...
... Intensifying financial pressures mix with dominant digital behaviors and demographically unique product preferences to shape the retail banking marketing landscape. CMOs should use this research to understand key trends and inform strategic planning in 2025 and beyond. Introduction Analysis Contributors ...
... Digital marketing is in a state of transition, with historic team structures no longer supporting modern ways of working. CMOs must realign teams by focusing on change drivers, redefining roles and optimizing each channel to improve performance. Insights at a Glance Strategic Planning Assumption Issue ...