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Premium Research Oct 2025
... Organizational investments in AI are critical to delivering on growth goals; however, the workforce’s failure to effectively leverage this technology risks potential performance gains. This research helps chief human resource officers position the workforce to integrate AI into work and drive organi ...

Analyst(s):   Carmen von Rohr
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Research Jul 2025
... Access Research Already a Gartner client? Cyber-physical systems continue to multiply in all industries due to digital transformation efforts, with security efforts evolving in parallel. Security and risk management leaders, increasingly tasked with securing CPS, can use this Hype Cycle to prioritize ...

Analyst(s):   Katell Thielemann   |   Wam Voster
Podcast April 30 2024
... student experience and expand research and development capabilities. Dig Deeper Download Research: Our Predictions for Emerging Technology & Digital Transformation in Education Watch Now: The 2024 Gartner Predictions: Higher Education Automation, Adaptability & Acceleration Gartner ThinkCast Hosted by: ...
Research Feb 2026
... Access Insights Already a Gartner client? Modern digital workplaces rely on numerous interconnected devices and applications, making them too complex for traditional, manual IT operations. Heads of I&O must adopt SRE principles — balancing risk and speed, eliminating toil, and treating operations as ...

Analyst(s):   Stuart Downes
Premium Research Feb 2026
... R&D leaders are under immense pressure to deliver ROI on soaring GenAI investments, yet many struggle to realize measurable value for their functions. To unlock GenAI’s full potential, R&D leaders must shift to a new approach and manage GenAI not as a tool, but as a new type of employee. Insights at ...

Analyst(s):   Alex Curry   |   Ella Yan   |   Lauren Maiya   |   Atul Dighe   |   Shradha Sapra
Research Feb 2026
... Access Insights Already a Gartner client? CIOs responsible for smart cities must lead the shift to integrated, AI-driven, sovereign ecosystems. Super apps and agentic AI will redefine urban services, boost trust, and unlock scalable value for citizens and businesses in a transparent, resilient future. ...

Analyst(s):   Milly Xiang   |   Daniel Nieto   |   Bettina Tratz-Ryan
Research August 23 2019
... while defending against the growing threat of private-label and indie brands competing for a bigger share of consumers’ wallets. This Digital IQ Index benchmarks the digital performance of 138 brands and addresses the following questions: Is there a role for individual brand sites or should enterprises consolidate ...
Research Jun 2026
... Access Insights Already a Gartner client? Critical perspective and insight from Akif Khan, VP Analyst Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Akif Khan
Premium Research May 2026
... infrastructure and IT operations to lead resilient infrastructure transformation through 2026. These markets are key to integrating secure cloud and AI infrastructure, automating workflows, ensuring secure access, and advancing the digital workplace. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Nathan Hill
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