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Research Nov 2025
... Access Insights Already a Gartner client? New and more complex digital communications tools require modern solutions that enforce corporate governance and regulatory compliance. Heads of I&O can use this report to compare digital communications governance and archiving products from 14 vendors based ...

Analyst(s):   Rizvan Hussain   |   Jeffrey Hewitt   |   Apurva Singh   |   Michael Hoeck
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Premium Research May 2025
... Digital shelf analytics applications gather data from third-party digital channels that sell products. Marketing and digital commerce leaders should evaluate the breadth of channels these applications cover and the depth of insights and integration capabilities each solution offers. Overview Strategic ...

Analyst(s):   Ant Duffin   |   Jason Daigler
Research Jul 2025
... Becoming a more digital enterprise starts with a clear scope of ambition. Is the enterprise using digital technologies to improve current business performance or to create net-new products, services and business models? Executive leaders can use this research to define and set their digital ambition. Overview ...

Analyst(s):   Cesar Lozada   |   Jaime Capella   |   Erin Neus-Cheong   |   Don Scheibenreif   |   Hung LeHong
Research January 06 2022
... Digital Technology Use Cases in Finance Discover six must-have digital finance capabilities. The rapid pace of digital technology evolution can make investing in digital daunting. In fact, only 37% of finance functions have a clearly defined digital technology investment strategy for the next two to ...
Research Aug 2025
... investment into digital tools, understanding and evaluating the impact of these investments becomes essential. This research can be used to benchmark annual spend, funding models, and ROI measurement and reporting on digital investments. Overview Data Insights Gartner Recommended Reading Note 1: Digital Spend ...

Analyst(s):   Wallace Puckett   |   Carolyn Botz
Research Nov 2025
... Government CIOs face pressure to enhance citizens’ experience, while citizens prioritize data privacy and security. To boost trust and adoption of digital services, CIOs must look beyond user experience by focusing on transparency of security and privacy and, where possible, citizen control of these areas ...

Analyst(s):   Dean Lacheca   |   Rishi Sood   |   Mike Shevlin   |   Daniel Nieto
Premium Research May 2026
... infrastructure and IT operations to lead resilient infrastructure transformation through 2026. These markets are key to integrating secure cloud and AI infrastructure, automating workflows, ensuring secure access, and advancing the digital workplace. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Nathan Hill
Research October 12 2020
... constantly under pressure to digitalize their business, support the next-generation workforce and improve customer experience. Gartner found that the usual approaches of centralization, automation and process improvement do not make for successful finance transformation in government institutions. Instead ...
Research Jan 2026
... to logistics, yet 37% of logistics leaders are lost when it comes to capturing the value of this emerging technology. Winning requires prioritizing digital maturity. This research helps you audit core systems, transition to AI-ready data, and deploy the right type of AI to drive measurable performance. ...

Analyst(s):   Nathan Lease   |   Jose Reyes
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