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Research Jun 2025
... Access Research Already a Gartner client? Enterprise communication services are evolving as businesses adopt AI, digital transformation and cloud-first strategies. CIOs should use this Hype Cycle to gauge the pace and viability of maturing and emerging products and services to inform and adapt their ...

Analyst(s):   Khurram Shahzad
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Research Jun 2025
... Access Research Already a Gartner client? CSPs are looking to drive B2B growth and enterprise customer engagement, and developing digital marketplace solutions are a key enabler for this. Technology and services providers should use this report to understand market and competition dynamics, and future ...

Analyst(s):   Will Rice   |   Khurram Shahzad
Research Oct 2025
... Access Insights Already a Gartner client? Digital experience service providers implement DX technology platforms to design, build, and enhance user experiences for both internal and external stakeholders. This Magic Quadrant assesses 17 providers with capabilities in delivering end-to-end DX services ...

Analyst(s):   Irada Veliyeva   |   Brett Sparks   |   Alan Stanley   |   Tom Sieber
Premium Research Feb 2026
... The age of AI has fundamentally changed vendor relationship management due to the iterative and rapidly evolving nature of AI and digital technology. The enterprise PMO can use its strategic position to effectively align vendor initiatives around value, risk, and key strategic priorities. Insights at ...

Analyst(s):   Zahid Kisa   |   John Williams
Webinar On-Demand
... through the IT function, aligning with the CIO’s digital objectives is crucial. Join this complimentary Gartner software engineering webinar as a Gartner expert guides software engineering leaders in tailoring their leadership approach to align with CIO digital objectives that drive business value. You will ...

Analyst(s):   Akis Sklavounakis
... Data, one of the world's largest distributors of IT products and services. In this role, she was responsible for the company's global financial transformation initiative targeted to improve the content, quality, availability of financial management reporting, analytics including worldwide financial planning ...
Insight February 23 2024
... Gartner can work with you on a supply chain transformation strategy that focuses on agility and improvements to your digital capabilities. What are supply chain transformation drivers? There are several key drivers behind an organization’s supply chain transformation; however, the key to digitizing and automating ...
Premium Research Jul 2025
... 2025 is a transformative year for the digital workplace as AI-driven innovation moves from a curiosity to a work reality, forcing attention to AI governance and enablement. This Hype Cycle helps digital workplace leaders identify key developments impacting the digital workplace’s new future. Analysis Definition ...

Analyst(s):   Matt Cain   |   Rachel O'Farrell
Research January 28 2026
... PLM to Generate Value From Digital Threads Analyst(s): Sudip Pattanayak By 2028, 80% of digital threads will start with PLM, with increased investments to adapt PLM as a digital thread foundation platform, up from 45% today. Digital threads enable the traceability and digital continuity of a product’s ...
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