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Research May 2019
... Changing customer expectations propel application leaders to leverage digital commerce technology to become a digital business. They can leverage lessons learned submitted to Gartner Peer Insights to ensure that their own digital commerce implementation is successful. Overview Peer Lessons Learned Lesson ...

Analyst(s):   Peer Contributors
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Research July 24 2018
... Digital IQ Index July 24, 2018 Food U.S. 2018 Amid a challenging retail environment, food brands continue to struggle with shifts in consumer tastes and preferences. Unbranded search is growing twice as fast as branded across all categories, and vegan, low-sugar and low-carb searches lead the charge ...
Premium Research Aug 2025
... Standard websites cause disengagement and lost opportunities for neurodivergent buyers. Digital humans identify entry points to provide intuitive, inclusive experiences, making all buyers feel comfortable, increasing conversions and improving customer relationships. Overview Strategic Planning Assumption ...

Analyst(s):   Elisabeth Torres-Schulte   |   Jess Walker
Premium Research Aug 2025
... Driven by the rise of sustainability-related regulations globally, digital solutions are maturing rapidly to provide critical capabilities. Supply chain technology leaders should explore these innovative vendors to learn how the market is evolving to support sustainability initiatives. Overview Analysis ...

Analyst(s):   Federica Stufano   |   Miguel Cossio   |   Kevin Lawrence   |   Marta Muñoz
Premium Research Nov 2025
... Cyber-enabled crimes are on the rise as digital threats intersect with the physical world. Adversaries are increasingly targeting executives in the cyber and physical realm, driving greater urgency for organizations to develop more robust cybersecurity strategies to protect their greatest asset — people ...

Analyst(s):   Mitchell Schneider   |   Elizabeth Kim
... He has four major areas of coverage: 1- CxO digitalization business transformation and optimization. Discussions span executive vision, business capabilities, roadmaps, vendors and best practices. Typical engagements include delivering advice on digitalization, composable architecture, and delivering on ...
Premium Research May 2025
... increasingly recognizing the potential benefits of implementing AI, including generative AI, into their business models. This research helps CIOs and other digital leaders identify their AI implementation stage, overcome stage-specific challenges and prioritize outcomes to improve results. Analysis Research Highlights ...

Analyst(s):   Avivah Litan   |   Hung LeHong   |   Svetlana Sicular   |   Carlton Sapp   |   Christian Stephan   |   Erick Brethenoux   |   Birgi Tamersoy   |   Anthony Mullen   |   Aviral Vyas   |   Marc Kelly   |   Arun Chandrasekaran   |   Tsuneo Fujiwara   |   Whit Andrews   |   Mary Mesaglio   |   Maheen Ahmad
Premium Research May 2025
... organizations must adapt to an evolving marketing landscape and an expanded competitive set. CMOs can use this research to identify top performers and digital marketing best practices within the healthcare delivery industry. Index Performance Class and Category Performance Gartner Recommended Reading Methodology ...

Analyst(s):   Nikhil Sharma   |   Chris Beland   |   Priyanka Narang
Premium Research Jul 2025
... Digital experience platforms integrate and orchestrate various applications, and facilitate content management and customer profile management to serve B2C and B2B use cases. This note guides customer experience leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. ...

Analyst(s):   Peer Contributors
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