... business. She previously served as the Associate Director of Desktop Strategy and Innovation for Verizon, where she oversaw a large team of digital & service transformation managers focused on driving customer experience while optimizing business expense across assisted and self-serve channels. Channel Strategy ...
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... Innovations in search and product discovery are advancing rapidly, and can be adopted without needing to rebuild entire digital commerce platforms. Application leaders in digital commerce can use this guide to understand the commerce search market and support related product discovery initiatives. Overview ...
... Application architects are increasingly tasked with driving generative AI (GenAI) adoption, requiring employee enablement skills often outside their comfort zone. Gartner’s ADOPT framework positions community as a key driver for bridging these adoption gaps and achieving improved utility. Overview Pro ...
... DEX tools measure technology experiences and employee sentiment, using machine learning to identify anomalies and GenAI to analyze the vast datasets. This research helps IT leaders responsible for DEX select the right tool. Overview Strategic Planning Assumptions What You Need to Know Analysis Almaden Con ...
Analyst(s): Lina Al Dana | Dan Wilson | Stuart Downes
... This interactive data story enables CMOs to benchmark brands’ social media channel performance against 1,239 brands across five sectors. Use this tool to understand your current social media channel performance, and identify gaps and opportunities for improvement. Gartner Research ...
Analyst(s): Karen Lee | Rachel Perry | Justine Szafran
... Instigated through sustainability regulations, digital product passports create a rich digital identity for products throughout their life cycle. Supply chain technology leaders can use this research to understand the value-creation potential DPPs offer beyond compliance. Overview Introduction Description ...
... reengineered, and the rules of innovation are being rewritten to meet the expectations of a digital-first world. To stay in the game, manufacturing CIOs and tech leaders must adopt a framework centered on digital hubs to connect data, tech, and teams across the product life cycle. Gartner Research ...
Analyst(s): Rajan Saini | Marc Halpern | Sudip Pattanayak
... As digital adoption challenges the manufacturing industry, seamless utilization of digital supply chain solutions has become essential. CSCOs can use this research to learn best practices and how to unlock unprecedented efficiencies and insights in the OEM sector. Overview Introduction Analysis Gartner ...
... There is growing interest among CIOs to harness AI agents as digital partners, using them as AI work resources within automated enterprise workflows. In this case study, we explore how Inspur Cloud deployed AI digital partners to automate complex tasks, enhance productivity, and reduce operational costs ...
Analyst(s): Lacy Lei | Wei Jin | Arun Chandrasekaran | Mike Fang