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Premium Research Oct 2025
... reengineered, and the rules of innovation are being rewritten to meet the expectations of a digital-first world. To stay in the game, manufacturing CIOs and tech leaders must adopt a framework centered on digital hubs to connect data, tech, and teams across the product life cycle. Gartner Research ...

Analyst(s):   Rajan Saini   |   Marc Halpern   |   Sudip Pattanayak
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Premium Research Oct 2025
... There is growing interest among CIOs to harness AI agents as digital partners, using them as AI work resources within automated enterprise workflows. In this case study, we explore how Inspur Cloud deployed AI digital partners to automate complex tasks, enhance productivity, and reduce operational costs ...

Analyst(s):   Lacy Lei   |   Wei Jin   |   Arun Chandrasekaran   |   Mike Fang
Premium Research Oct 2025
... Fragmented technology, inconsistent workflows, and low technology adoption create digital friction that erodes workforce productivity. This research guides enterprise applications leaders in establishing a cross-functional digital employee experience management office to remediate these issues. Insights at ...

Analyst(s):   Karl Rosander   |   Dan Wilson   |   Robin Milton-Schonemann   |   Tori Paulman
Premium Research May 2025
... DEX tools measure technology experiences and employee sentiment, using machine learning to identify anomalies and GenAI to analyze the vast datasets. This research helps IT leaders responsible for DEX select the right tool. Overview Strategic Planning Assumptions What You Need to Know Analysis Almaden Con ...

Analyst(s):   Lina Al Dana   |   Dan Wilson   |   Stuart Downes
Premium Research Jun 2025
... This interactive data story enables CMOs to benchmark brands’ social media channel performance against 1,239 brands across five sectors. Use this tool to understand your current social media channel performance, and identify gaps and opportunities for improvement. Gartner Research ...

Analyst(s):   Karen Lee   |   Rachel Perry   |   Justine Szafran
Premium Research Oct 2025
... Application architects are increasingly tasked with driving generative AI (GenAI) adoption, requiring employee enablement skills often outside their comfort zone. Gartner’s ADOPT framework positions community as a key driver for bridging these adoption gaps and achieving improved utility. Overview Pro ...

Analyst(s):   Melinda Morales
Premium Research Oct 2025
... Apart from the addition of a chatbot, design of the digital commerce experience has barely changed in 25 years. GenAI will transform it, driving product discovery via a blended conversational and visual UI. Digital commerce leaders must understand and prepare for the coming change. Insights at a Glance ...

Analyst(s):   Mike Lowndes   |   Aditya Vasudevan
Research Jun 2025
... Access Research Already a Gartner client? A successful digital workplace infrastructure and operations strategy requires a cost-effective balance between hardware, software, employee support, cybersecurity and digital employee experience. End-user services leaders can use this strategic roadmap to better ...

Analyst(s):   Todd Larivee   |   Steve Goldberg   |   Tom Cipolla   |   Sunil Kumar
Premium Research Jun 2025
... With the variety of digital commerce platforms on the market, digital commerce leaders struggle to identify the option that best meets their needs. Considering four key factors in your evaluation process — functionality, technology, ecosystem and cost — will help you make the optimal selection. Overview ...

Analyst(s):   Penny Gillespie
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