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... benchmarking and driving HR transformation. Ms. Berger-Boecker led international HR and management consulting projects focusing on "HR Transformation" and "HR Benchmarking". She worked with C-level executives and their team across the whole HR function. HR Transformation HR Benchmarking HR Structure ...
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... Related Gartner resources Gartner for Supply Chain Future of Supply Chain Supply Chain Strategic Planning Client Story How General Mills Advances Supply Chain Maturity Learn how Gartner helps Dave Jackett, Senior Director of Supply Chain Data & Technologies at General Mills, assess supply chain maturity ...
Research Jul 2017
... Customer Journey Analytics API-Based Digital Commerce Digital Experience Platforms Shoppable Media Video Chat for Customer Service Recurring Revenue Management Web Real-Time Communications Sliding Into the Trough Analytics for Customer Intelligence Tag Management Digital Wallet Virtual Customer Assistants ...

Analyst(s):   Mike Lowndes
Conference Highlight October 22 2025
... by contacting Matt LoDolce at matt.lodolce@gartner.com. 4 Key Factors Driving Success in Digital Transformation Initiatives Cesar Lozada, Sr Director Analyst, Gartner CIOs often view their digital transformation efforts as a continuation of what their current technology environment is, disconnected from ...
Research December 13 2023
... organization with business goals and meet customer needs Drive effective marketing transformation FAQs on marketing transformation What is marketing transformation, and why is it important for CMOs? Marketing transformation refers to the comprehensive process through which Chief Marketing Officers (CMOs ...
Premium Research Mar 2020
... Organizations should understand the current state of their digital commerce operations and roadmaps to digital business. Application leaders can use the maturity model for digital commerce applications to engage stakeholders, agree on the assessment and develop roadmaps to higher levels of maturity. ...

Analyst(s):   Sandy Shen
Research Jan 2017
... Application leaders responsible for digital commerce must align their strategy with business goals in order to make the right technology decisions. Scope Analysis Top Challenges and How Gartner Can Help How do I develop a digital commerce strategy that aligns with my company's digital business initiatives? How ...

Analyst(s):   Jason Daigler
Research Apr 2019
... Digital commerce is influenced by higher customer expectations and proliferation of customer engagement channels. Application leaders responsible for digital commerce technologies must understand the current and future states of the market to prioritize investments and develop successful strategy. Analysis ...

Analyst(s):   Jason Daigler
Premium Research Jan 2024
... Finance transformation leaders should use this research to see how transformation teams are commonly structured and decide how to structure their teams based on resourcing, internal expertise availability and urgency for transformation. Gartner Research ...

Analyst(s):   Emily Connelly
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