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Research May 2025
... cannot guide their businesses to digital acceleration unless the people and organization are aligned to the strategy and empowered for success. Explore our comprehensive list of people and organizational building blocks to preview the key elements of a successful digital strategy. Overview Introduction ...

Analyst(s):   Christie Struckman
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Research Sep 2025
... introduces opportunities to increase efficiency of digital workplace infrastructure and operations. Heads of infrastructure and IT operations can use this research to explore the impacts and ensure the successful implementation of AI agents in digital workplace IT operations. Overview Strategic Planning ...

Analyst(s):   Autumn Stanish   |   Stuart Downes   |   Tom Cipolla
Premium Research Sep 2025
... support demand agility and seamless data flow. Digital threads enable continuity, but require unified, high-quality data and are seen as difficult to implement. Manufacturing CIOs and tech leaders must evolve to AI-ready PLM to accelerate creation and improve digital thread value, driving faster innovation. ...

Analyst(s):   Sudip Pattanayak   |   Marc Halpern
Research Oct 2025
... Gartner client? B2B buyers prefer digital, rep-free purchases, but they still rely on sales reps for several activities. Sales enablement leaders should partner with marketing to guide buyers with AI-powered tools and content that influence decisions through primarily digital, indirect engagement. Insights ...

Analyst(s):   Delainey Kirkwood   |   Alyssa Cruz
Research Mar 2017
... Twenty-two members share their experiences regarding sourcing project work for a major ERP transformation, including vendor strategy and separation of duties and experiences working with systems integrators. Gartner Insights Abstract ...

Analyst(s):   Consult the Board Research Team
Premium Research Feb 2024
... This resource center provides strategy leaders with a four-phase playbook to run effective product/service transformation initiatives for the enterprise using nearly 30 tools and best-practice frameworks. Analysis Research Highlights Gartner Research ...

Analyst(s):   Corporate Strategy Research Team
Research Jan 2026
... Access Insights Already a Gartner client? The C-suite has high expectations for AI and digitalization, seeking to drive growth and competitive advantage. To get there, CIOs should champion an operating model transformation, increasing IT value contribution by expanding product management and focusing on enterprise ...

Analyst(s):   Miles Gibson   |   Donna Scott   |   Tomas Nielsen
Research May 2020
... Organizations should understand the current state of their digital commerce operations and roadmaps to digital business. Application leaders can use the maturity model for digital commerce applications to engage stakeholders, agree on the assessment and develop roadmaps to higher levels of maturity. ...

Analyst(s):   Sandy Shen
Premium Research Nov 2024
... Logistics leaders struggle to distinguish helpful from unhelpful staff resistance during transformation, resulting in poor engagement. Leaders can use this tool to assess problem areas, categorize the resistance they encounter and develop targeted actions to improve change adoption. Gartner Research ...

Analyst(s):   Amadea Smith
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