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Research Sep 2020
... need an ecosystem of applications to enrich the functionality of the digital commerce platform. Application leaders should create and evolve their digital commerce portfolios at the application and functional levels to support digital commerce at various maturity levels. Gartner Insights Abstract ...

Analyst(s):   Sandy Shen
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Research Dec 2020
... customers’ buying behavior and accelerated digital investment for many organizations. Some changes will sustain postpandemic and have profound impacts on digital commerce. Application leaders must understand these long-term impacts as they reprioritize digital investment. Gartner Insights Abstract ...

Analyst(s):   Sandy Shen
... a Director - Analyst in the Finance practice specialized in Finance Transformation, Process Diagnostics, Solution Design, R2R, Financial Shared services. Enterprise Finance Transformation & Re-engineering Projects: - Transformation of Global Finance Payroll process to enable Touchless Accounting. - Finance ...
Research Oct 2020
... Pursuing digital commerce is a key way to gain customers, develop relationships, boost revenue and reduce costs. This Hype Cycle will help you evaluate the suitability of a wide range of technologies for your organization, in light of how long they will take to mature and their business value. Gartner ...

Analyst(s):   Sandy Shen
Research Aug 2025
... Already a Gartner client? Digital employee experience, endpoint security and AI-enabled technologies take center stage in digital workplace I&O. Heads of infrastructure and operations can use this Hype Cycle to evaluate enabling digital workplace technologies to mature their digital workplace organization ...

Analyst(s):   Sunil Kumar   |   Todd Larivee
Premium Research Oct 2025
... Digital communications governance and archiving vendors continue to innovate to keep pace with the complexity of enterprise communications tools and governance demands. Heads of I&O should use this research to identify vendors that can best support their communications governance and compliance risk ...

Analyst(s):   Michael Hoeck   |   Jeffrey Hewitt   |   Apurva Singh   |   Rizvan Hussain
Research Jul 2020
... Digital commerce is poised for growth — forcing organizations to act quickly in digital commerce expansion. Application leaders for digital commerce should identify the key actions to take now to maximize value while preparing for the accelerated commerce of the future. Gartner Insights Abstract ...

Analyst(s):   Penny Gillespie
Client Story January 23 2026
... Gartner for Supply Chain Supporting Distribution Build-out With Cost and Benchmarking Insights Industry: Consumer Goods Revenue: $10B+ Employees: 10,000+ Mission-critical priority Amidst soaring global inflation, a major American consumer goods manufacturer, with a diverse customer base, ...
Premium Research Apr 2025
... Planning transformations fail to deliver on the promised benefits when there is no clarity on what actions to take and how activities are connected. This research will help supply chain planning leaders take the foundational steps to guarantee a successful transformation. Overview Introduction Analysis ...

Analyst(s):   Noha Samara   |   Cristina Carvallo   |   Ingrid Gonzalez McCarthy
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