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Premium Research Dec 2024
... Governments are transforming service delivery by deploying edge computing platforms that rely on real-time improved data/video analytics and AI capabilities. CIOs should assess capabilities, align solutions with use cases and collaborate with partners to optimize service delivery. Overview Introductio ...

Analyst(s):   Milly Xiang   |   Pablo Arriandiaga   |   Nitin Narang
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Premium Research Apr 2024
... Most employees are divided on the effectiveness of change initiatives and aren’t receiving sufficient information when a change occurs. Recruiting leaders can secure higher change willingness and commitment by using these steps to proactively communicate the purpose and plan for the change. Gartner R ...

Analyst(s):   Tess Lawrence
... Gartner for Finance Transforming the Finance Organization for Long-Term Growth Industry: Infrastructure Equipment Manufacturing Revenue: $1 to $5 Billion Employees: 10,000+ Mission-critical priority A new-to-role CFO needed to transform the company's finance organization to promote ...
Premium Research May 2025
... Prioritizing efficient digital collaboration among employees in different countries will bring benefits to Chinese enterprises expanding their geographic footprint. Digital workplace leaders can use these insights to create a growth-inspired, unified digital workplace for global business expansion. ...

Analyst(s):   Wei Jin   |   Lacy Lei
Research Dec 2021
... Digital commerce technologies are rapidly evolving with more advanced platforms and architecture approaches. Application leaders need to clearly understand the difference between a modular architecture and a composable architecture. Overview Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Aditya Vasudevan
Research Oct 2021
... Payment is a critical part of a customer’s digital commerce experience. Application leaders responsible for digital commerce payments should use this Market Guide to understand this complex and rapidly evolving market, as well as the related vendor landscape. Overview Market Definition Market Description ...

Analyst(s):   Dayna Ford   |   Akif Khan
Research Aug 2021
... B2B commerce has seen increasing client interest as more sales activities are moving to digital channels. However, barriers to adoption exist. Application leaders must use collaboration tools and automation technologies to facilitate self-service and assisted transactions. Gartner Insights Abstract ...

Analyst(s):   Sandy Shen
Research Nov 2020
... COVID-19 recovery will be digital. B2B organizations are struggling to find a pragmatic approach to deploying AI-based sales technologies. Application leaders supporting CRM technologies should follow three steps to plan for AI that will support their B2B sales. Gartner Insights Abstract ...

Analyst(s):   Ilona Hansen
Premium Research May 2025
... being impacted by two market forces: the rise of digital-physical business models and ubiquitous AI. Tech services leaders of DPES providers must help buyers succeed in a future shaped by AI-infused products and services that seamlessly blend the digital and physical. Overview Analysis Background and Context ...

Analyst(s):   Brendan Williams
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