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Premium Research Oct 2024
... Agile methodologies often conflict with finance’s traditional ways of working and require thoughtful change management to drive adoption. Finance transformation leaders can learn how Unum built its Agile leadership with new ways of working and development programs for leaders at all levels. Case Overview ...

Analyst(s):   Ishleen Kaur Chhabra   |   Hakan Gunaydin
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Research Jan 2022
... caused by the pandemic has resulted in an accelerated and permanent shift to virtual selling. Application leaders supporting digital commerce and CRM sales must embrace digital sales rooms to support a better buyer-centric experience. Overview Strategic Planning Assumption(s) Introduction Description ...

Analyst(s):   Varun Agarwal   |   Melissa Hilbert
Premium Research Jul 2023
... Digital commerce platforms include product catalog functionality as part of their core offering. Commerce platforms do not offer key capabilities found in product information management solutions. Application leaders should assess their need for a PIM with the guidance and definitions herein. More Detail ...

Analyst(s):   Helen Grimster   |   Jason Daigler
Research Jun 2024
... Complexity, risk and substantial cost often characterize efforts to transform the enterprise operating model. A framework of well-established transformation activities supports executive leadership to confidently lead and oversee the effort to successfully transform the operating model. Overview Why ...

Analyst(s):   Maddie Otter   |   Janelle Hill
Research Jul 2021
... Application leaders responsible for digital commerce can greatly improve the organization’s commerce results by personalizing customers’ digital experiences. This research will help application leaders understand what personalization is and how to apply it in digital commerce. Gartner Insights Abstract ...

Analyst(s):   Penny Gillespie   |   Sandy Shen
Guide February 22 2023
... hyperautomation and other forms of digital transformation. In an ideal state, SSOs will become digital transformation support centers. A finance-SSO digital program can facilitate that transition by: Defining a technology roadmap Identifying synergies Driving cross-departmental digital enablement There are talent ...
Announcement October 30 2025
... Gartner Hype Cycle Reveals How AI and Digital Advancements Are Primed to Aid Sales Transformations STAMFORD, Conn., October 30, 2025 AI Agents for Sales, Emotion AI and Digital Twin of a Customer Are Most Critical to Sales Transformation Success In response to evolving buyer behaviors and shifting purchasing ...
Premium Research Feb 2024
... Critical transformation projects are increasingly common, and audit departments are devoting more of their audit plans to supporting these projects. Chief audit executives can use this research to better support these projects and contribute to higher success rates. Overview Data Insights Gartner Recommended ...

Analyst(s):   Les Beldo
Premium Research May 2024
... Supply chain planning leaders responsible for planning transformation are facing many improvement options. This webinar covers the most recent technological evolutions and helps leaders select the most differentiating capabilities for their organization. About the Speaker Session Description Learning ...

Analyst(s):   Jan Snoeckx
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