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Guide February 22 2023
... hyperautomation and other forms of digital transformation. In an ideal state, SSOs will become digital transformation support centers. A finance-SSO digital program can facilitate that transition by: Defining a technology roadmap Identifying synergies Driving cross-departmental digital enablement There are talent ...
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Premium Research Mar 2025
... Constant digital marketing landscape evolution makes best-in-class strategy challenging for CMOs to achieve. Learn how “Genius” brands foster innovation via long-term strategy, deepen customer understanding with tech and talent and deliver relevant touchpoints by enabling high-performance execution. ...

Analyst(s):   Leah Leachman   |   Matt Moorut   |   Sharon Cantor Ceurvorst
Premium Research Jan 2024
... to change how they do their day-to-day work to enable a more agile and digital finance function. Finance transformation leaders can use this tool to accelerate their transformation efforts by defining new ways of working for digital finance. When to Use Directions for Use Gartner Recommended Reading Gartner ...

Analyst(s):   Hakan Gunaydin   |   Ishleen Kaur Chhabra
Research May 2019
... Digital commerce is a key component of any digital business strategy and transformation. Application leaders, especially those working for B2B companies, should evaluate these emerging vendors that offer innovative ways to enable customization, optimization and flexibility. Analysis What You Need to ...

Analyst(s):   Sandy Shen   |   Dayna Ford   |   Christina Klock   |   Mike Lowndes   |   Jason Daigler   |   Penny Gillespie   |   Yanna Dharmasthira
Article January 08 2026
... evaluating employee feedback into pilots. Future of HR FAQs What are the emerging trends shaping the future of HR? Emerging trends such as digital transformation, automation and nudgetech are reshaping HR by influencing workforce dynamics, communication and performance management. CHROs must adapt to ...
Research Nov 2021
... Incubated by the pandemic and the need to develop relationships with end customers, many brands are pursuing direct to consumer digital commerce. Application leaders must be able to assess their current capabilities and develop a roadmap for future success, mitigating risks along the way. Overview Introduction ...

Analyst(s):   Michelle Duerst   |   Jason Daigler
Premium Research Mar 2024
... Gartner’s 2023 IT Symposium/Xpo emphasized the need for insurers to reset their digital strategies and focus on next-generation CX and autonomous processing. This summary of sessions discusses the future of insurance and advice for CIOs to guide their technology investments for the coming years. Gartner ...

Analyst(s):   Jack Polizzi   |   Kimberly Harris-Ferrante   |   Laurie Shotton   |   Lachezar Manasiev
Premium Research Jul 2024
... Driven by a need to improve customer and consumer experience in a highly seasonal business, Unilever Ice Cream has executed an E2E supply chain digitalization initiative leveraging AI across planning, manufacturing and go to market. Learn the details from Unilever Ice Cream’s CSCO Sandeep Desai. Gartner ...

Analyst(s):   Pierfrancesco Manenti
Research Apr 2021
... By the end of 2021, digital commerce is expected to overtake direct sales as the most used channel for B2B selling. Application leaders at B2B sellers should use this report to identify how to further increase adoption of the digital commerce channel. Gartner Insights Abstract ...

Analyst(s):   Sandy Shen   |   Mark Lewis
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