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Research Mar 2017
... Cross-Functional Dashboard for Digital Commerce Define the Hierarchy of Digital Commerce Metrics Corporate Level: Ultimate Measurements of Digital Commerce Performance Customer Level: Leading Indicators of Digital Commerce Performance Process Level: Effectiveness of Digital Commerce Processes Operational ...

Analyst(s):   Sandy Shen   |   Melissa Davis
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Research June 25 2024
... Realize Supply Chain Productivity and Process Transformation with AI Lessons from the leaders in the Gartner Supply Chain Top 25 for 2024 Supply chain organizations are actively exploring the potential of GenAI technologies to enhance customer service, planning, and manufacturing. However, many struggle ...
Premium Research Jun 2024
... Most supply chains lose value when exposed to high uncertainty even with investments made in forecasting, integrated business planning, digital twins, control towers, command centers, visibility and resiliency. Supply chain leaders must join this webinar to understand why and how to be antifragile. ...

Analyst(s):   Tim Payne
Premium Research Apr 2024
... organization structure is proving insufficient to meet the function’s evolving transformation objectives and business needs. This research highlights four innovations in finance organization structure for CFOs seeking greater digitalization and business impact. Gartner Research ...

Analyst(s):   Kate Smiles   |   Emily Connelly   |   Jose Rosario
Insight March 22 2024
... succession planning as CFOs scale into larger roles. Theme 5: Sourcing and Retaining Digital Talent CFOs need more digital finance talent for transformation, facing challenges in sourcing and retention. However, digital talent is costly to replace and more likely to seek other opportunities. CFOs must ...
... Structure key initiatives. She supports CFO's and Finance leaders with issues ranging from daily expense questions to transformational investments. Michelle helped Thrivent launch a Transformation Management Office to guide strategic spending of $750M over a 3 year period. Her contributions included the finance ...
Announcement July 15 2026
... executives. Gartner analysts and attendees will explore how to become agents of change in their organizations and harness AI for successful digital transformation. Follow news and updates from the conferences on X and LinkedIn using #GartnerSYM, and on the Gartner Newsroom. Upcoming dates and locations ...
Research Aug 2024
... Research Already a Gartner client? Cloud transformation drives measurable business outcomes and value for clients. Sourcing, procurement and vendor management leaders can use this research to align their business needs with providers focused on cloud transformation migrations, development, and continued ...

Analyst(s):   Christopher Wiles   |   William Maurer   |   Mark Ray   |   Lydia Leong   |   Tom Sieber   |   Tobi Bet   |   Craig Lowery
Research Jul 2021
... CRM systems support direct sales, and PRM applications support indirect or channel sales. Two distinct sets of sales technologies are offered, but are they really different? Application leaders supporting sales should know about the differences to ensure the optimal technologies are deployed. More De ...

Analyst(s):   Ilona Hansen
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