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Premium Research Mar 2020
... canceled and online orders overwhelm delivery capacities. Application leaders can mitigate the impact and ensure continuity of operations by accelerating digital commerce initiatives. Overview Strategic Planning Assumption Introduction Analysis Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Sandy Shen   |   Jason Daigler
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Premium Research Jul 2026
... Transformation initiatives often fail when key stakeholders are not engaged effectively. This tool helps transformation leaders and teams identify stakeholders, assess their influence and readiness, prioritize engagement efforts, and build stakeholder-specific plans that improve adoption and initiative ...

Analyst(s):   Cynthia Phillips   |   Shawn Murphy   |   Jennifer Jackson
Premium Research Feb 2024
... In this excerpt of the D-Suite, Rickard Wieselfors, automation and AI lead at Ericsson, shares insights on how his team was able to think big, start small, and scale to deliver and measure more than $500 million in business benefits and how they are applying those lessons to generative AI. Gartner Re ...

Analyst(s):   Rita Sallam   |   Afraz Jaffri
Research Nov 2024
... Access Research Already a Gartner client? Organizations fail to gain the full value from agile practices partly due to misperceptions and inconsistent use of agile methods and terminology. Portfolio management leaders should use this research to scale the mindset, methods and metrics needed to identif ...

Analyst(s):   Shailesh Muvera   |   Kevin Rose
Premium Research Feb 2024
... In this session, chief financial officers will learn how to leverage their ERP to deliver the promise of process optimization while enabling agility and innovation within the function to support growing and evolving business needs. Session Description Intended Audience Gartner Research ...

Analyst(s):   Nisha Bhandare
Premium Research Apr 2025
... Simply switching on planning technology isn’t enough to realize the business benefits. Supply chain technology leaders can learn how MSD overcame its data inaccuracies and increased adoption of a new SCP solution through change management and continuous improvement. Case Overview Gartner Recommended R ...

Analyst(s):   Shane Brett
Premium Research Mar 2024
... FP&A cannot sustainably support the complex decision-making needs resulting from economic turbulence. FP&A leaders must think beyond automation as a source of finance business partnering capacity and use technology to transform FP&A from a finance team into an enterprise capability. Overview Conclusio ...

Analyst(s):   Randeep Rathindran   |   Mike Lashinsky
Premium Research May 2024
... tend to think their function’s transformations were successful and not difficult, but staff often disagree and experience a decrease in morale. Chief procurement officers can address this perception gap with simpler workflows, increasing staff morale and transformation success. Overview Survey Objective ...

Analyst(s):   Vincent Sikora   |   Kimi Mirani
Research Dec 2025
... Gartner client? The modernization of the digital workplace will bring along new spending requirements, and IT cost optimization will become increasingly important. IT leaders must quantify and communicate the benefits of collaboration, innovation and transformation being promised, as well as the steps they ...

Analyst(s):   Aditi Sharma   |   Prachi Tyagi   |   Eric Stegman   |   Jamie Guevara   |   Pankaj Mehta
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